Health Care Assistant

The Heron Medical Practice is seeking a Health Care Assistant to join our team on a permanent basis. The role is for 16-20 hours per week, with the option to discuss.

If youre looking to be part of a friendly and progressive practice and want a fulfilling career opportunity, we would love to hear from you.

Interviews will be held on Tuesday, 4th November 2025.

Main duties of the job

As a Health Care Assistant at The Heron Medical Practice, you will play a vital role in providing hands-on care to our patients.

We are seeking a well-rounded HCA with experience in blood collection, diabetic foot checks, wound care, patient health assessments, and maintaining accurate patient records. You will also support general clinical and administrative duties as required.

Additionally, you will have the opportunity to enroll in future courses to support your career growth and personal development.

About us

The Heron Medical Practice is a 7-partner general medical practice serving a diverse patient population in Herne Bay and Hersden.

Our team is passionate about delivering high-quality care to our patients while maintaining a strong commitment to professionalism. We pride ourselves on fostering a collaborative work environment with excellent team spirit.

We have a dedicated team of allied health professionals, including a Practice Pharmacist, Community Pharmacist, Paramedic, Practice Nurses, and Health Care Assistants.

The Practice prides themselves on holding numerous accreditations to look after our employees. We have been awarded GOLD for investing in our people and hold a PLATINUM award for being a 'green' practice in Kent.

Safeguarding

The practice ensures that all staff are trained to respond promptly to any safeguarding concerns, helping to keep patients safe from harm.

Job responsibilities

Core Responsibilities of the Health Care Assistant

Please note that, occasionally, additional tasks may be required depending on workload and staffing levels.

Provide routine clinical care to patients in line with practice policies and protocols

Deliver wound care to patients

Conduct spirometry tests

Record ECGs

Process and manage laboratory samples requested by GPs and Nurses

Clear and re-stock consulting rooms

Assist in the assessment and monitoring of patients health and well-being

Undertake specific clinical activities for named patients as delegated and trained

Help raise awareness of health and well-being and promote healthy lifestyles

Maintain accurate clinical records in compliance with relevant legislation

Ensure effective use of read codes

Chaperone patients when necessary

Assist GPs with minor surgery as required

Support ophthalmology clinics

Aid the team in handling clinical emergencies

Recognize and refer patients presenting with mental health needs

Support patients in the use of prescribed or over-the-counter medicines (within own scope of practice)

Deliver opportunistic health promotion where appropriate

Person Specification

Skills

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow clinical policy and procedure
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management

Qualifications

Clinical Knowledge and Skills

Experience

Other requirements

Personal Qualities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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