Box Office Attendant | Part-Time | Cross Insurance Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.

Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

Under supervision of Box Office Director and Box Office Supervisor, responsible for ticket sales and customer service for all ticketed events at the Cross Insurance Center and Bangor State Fair.

This role will pay an hourly wage of $15.50.

Benefits for PT roles : 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE : Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

Know and understand the operations of the Paciolan ticketing system

Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)

Know and understand seating charts and configurations of the DLTCC

Perform transactions for all events on the ticketing system with efficiency and accuracy

Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change

Communicate and satisfy patrons with world-class customer service

Operate phone and address call-in patrons' requests for information.

Reconcile all monies received from ticket sales

Maintain confidentiality

Additional duties may be assigned by Box Office Director or Box Office Supervisor

Qualifications

Ability to multitask in a fast-paced environment

Familiarity with Windows-based computers

Possess excellent customer service skills

Experience working with the public and cash

Ability to work independently and as a productive member of a team

Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays in addition to traditional business hours

Must be able to work in a loud noise environment

Strong verbal communication skills in the English language

Proven ability to work well with all levels of management

Strong analytical and problem-solving skills

Strengthened by our Differences.

United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.

We also believe that inclusivity drives innovation, strengthens our

people

, improves our

service

, and raises our

excellence

Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity.

We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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