Field Services Officer

Overview

We're FIRST Security, one of New Zealand's market leaders in security.

As an EMS (Electronic Monitoring Service) Field Officer at FIRST Security, you will be responsible for ensuring electronic monitoring equipment is correctly installed and working properly on people in the Community serving a non-custodial sentence, you will attend to locations such as courts, prisons, and residential homes, as required to conduct these installs or call outs.

Responsibilities

You will be our first point of contact for any equipment failure, alert activations and you will liaise with our field support team to ensure issues are attended to and fixed quickly.

Rotating roster

Hours of work – 24 / 7 rotating roster

Full and ongoing Training provided

A supportive Team environment

You will be required to assist in other business sector if required.

What we need you to have

'Can do' attitude

Excellent people and listening skills with the ability to build relationships

Effective written and verbal communication skills

Ability to think on your feet quickly in challenging environments

Physical fitness and the ability to handle stress and pressure

A current full NZ Driver's Licence

Ability to pass a Ministry of Justice Criminal Convictions check

A current Certificate of Approval (COA) or the ability to obtain one

Benefits

Pay rate starting at $23.50 per hour; Pay rate of $27.80 per hour when fully trained in EMS.

Hours per week : 24 / 7 rotating roster

Full access to First Security's 'Perks' program with extensive discounts across retailers, petrol and grocery

Strong focus on training and development

Ongoing support, welfare checks and a positive culture on Health and Safety

Full Access to EAP and Support services, including confidential counselling and financial budgeting services for you and your family

Applicants for this position should have NZ residency or a valid NZ work visa.

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