Service Delivery Manager

At 2degrees, our mission is to Fight for Fair. Join us and be part of a crew that's customer obsessed, challenges norms, owns it and cares for our people!

Service Delivery Manager – Christchurch

Your role, your journey | Te Huarahi Whakatipu

You’ll be at the heart of our customer experience journey, championing service delivery that is seamless, strategic and seriously satisfying. This role is all about building trusted relationships, solving complex problems, and delivering outcomes that wow our customers and align with 2degrees’ bold goals. If you love connecting dots, elevating service maturity, and making things better every day, then this is your moment.

How you'll show up | Tu mai Tu Rangatira

• The ability to challenge, think innovatively and continuously push the boundaries of what is possible
• Strong understanding and experience in delivering consistently high-quality service management to Corporate and Government customers
• Detailed understanding of service management methodologies, processes and industry standards including the ITIL framework
• Proven, exceptional commercial acumen, relationship and stakeholder management skills

What you'll get | Ngā rauemi Manaakitanga

Not sure if you should apply as you’re missing one or two skills we’ve listed? Don’t let this hold you back to be part of the team Fighting for Fair – Apply today! We believe in a workplace where everyone has a seat at the table and that diversity of gender, age, cultural background and belief only enriches our team to make us stronger.

2degrees. It’s time for something different | 2degrees, kua tae te wā kia eke panuku.

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