Trade Sales Support / Showroom Csr

For over 150 years, CARTERS has been instrumental in shaping New Zealand's landscape and fostering the careers of Kiwi tradespeople. We are committed to providing a professional, inclusive, and supportive workplace environment where your contributions are valued and celebrated.

As a Trade Sales Support team member at CARTERS Henderson, your role is pivotal in providing essential support and communication to our Account Managers and the wider team to deliver on our sales promises.

About the role

Alongside your team, you will :

• Process customer orders accurately and promptly resolve any arising issues to ensure customer satisfaction.
• Collaborate with transportation partners to arrange prompt and efficient delivery to our trade customers.
• Diligently track backorders to ensure comprehensive follow-up and fulfilment.
• Deliver exceptional customer service by swiftly identifying suitable products, preparing and loading customer orders, and completing sales documentation accurately.

About you

The ideal candidate will thrive in delivering unparalleled customer service and sales support. Additionally, you will showcase the following characteristics :

Advantages of Advancing Your Career with Carters

Apply now to join the CARTERS team!

Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (citizens, permanent residents, or those holding valid work visas).