Administrator | Christchurch Health Campus

## Mō tēnei tūranga mahi | About this role

• Christchurch - Christchurch Health Campus - Emergency Department
• Permanent part-time position working 32 hours per week (The roster will be communicated to the successful applicant at the interview)
• Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
• About the role
• We have a permanent part time position available working 32 hours part-time in our Emergency Department for an Administrator. We operate on a 24 hour 7 days a week basis, so preference will be given to applicants who are available over the full range of day, night and weekend shifts.This is a busy and demanding role, being the initial point of contact for patients arriving at the Emergency Department and ensuring patient management systems are accurately updated and processes carried out in a timely manner.As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4 / Profile 4AFor further information about the administration and clerical pay equity settlement please follow the link below :
• In this role you will be responsible for :
• Administration of Te Whatu Ora patient management system
• Prioritising competing admin tasks for efficient patient flow
• Processing patient information, records and Accident Compensation information
• Showing respect and maintaining confidentiality of information
• Providing great customer service to patients, staff and whanau
• Having empathy, being calm under pressure, and attentive to detail
• About the Team / Service / Location
• Christchurch Emergency Department (ED) is the largest ED in the South Island seeing more than 101,000 patients per year and covers a population catchment area of 500,000. We are part of a dynamic multidisciplinary team in the Emergency Department at Christchurch Hospital.
• About you
• Your skills will include :
• Essential :
• Excellent customer service skills - people focused
• Technically savvy - quick at picking up new applications / systems
• Excellent organisational, time management and problem solving skills
• Ability to achieve accuracy and maintain attention to detail
• Ability to meet deadlines and work unsupervised
• A team player
• Intermediate user in the Microsoft suite of products e.g. Word, Outlook, Excel
• Excellent keyboard skills
• High level of written and verbal communication skills
• Demonstrated perceptiveness and a proactive approach in an administrator role.
• Desired :
• Broad administrative experience in a health related field
• Knowledge of medical terminology
• Familiarity with the public hospital system (including the patient management system)
• Awareness of people of differing cultural backgrounds.
• Working at Health New Zealand
• Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community
• We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
• How to Apply
• To apply please click '
• apply now
• .' All applications must be submitted through our online career's portal. If you have any questions about the role, please contact Kerri McCarthy at
• We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
• | Location : | Christchurch |

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