Reservations & Logistics

Limousine South – Queenstown, South Island

Limousine South NZ Ltd is a family-owned operator providing premium transfers and bespoke tours across New Zeland. With a small, close-knit team in Queenstown, we pride ourselves on delivering a seamless and personalised service for high-end clients, inbound tour operators, and corporate groups.

We are seeking someone for the position of Reservations & Logistics to join our team. This is a hands‑on role that combines reservations, scheduling, and operations support. You’ll work in a varied and busy environment where attention to detail, clear communication, and the ability to problem‑solve are key.

About the Role

You’ll be the link between our clients, drivers, and suppliers — ensuring bookings are handled smoothly from start to finish. No two days are the same, and you’ll be part of a supportive team that values flexibility and initiative.

Key Responsibilities (include but not limited to) :

• Check and respond to emails and phone calls promptly and professionally
• Enter, process, and manage reservations in the booking system
• Create and update bookings with venues, restaurants, and activity providers
• Liaise with driver guides regarding tour details, rosters, and expectations
• Coordinate vehicle and driver schedules for day trips, transfers, and multi-day tours
• Ensure itineraries match quotes and client requests, including meals and accommodation where required
• Prepare welcome signs, itineraries, and other client-facing documentation
• Assist with custom quotes for private and group bookings
• Communicate with inbound operators, conference organisers, and suppliers
• Support general office administration, accounts payable checks, and liaise with our accountant as needed
• Post the tourism high season, focusing on operational improvement tasks such as writing and updating SOPs
• Manage and support transport logistics and operations, such as checking RUCs, vehicle cleanliness, ordering of fuel cards across two locations
• Supporting the on-boarding and training of drivers
• Share responsibility for after-hours operational support on a rostered basis

What We’re Looking For

Why Join Us?

Apply Now

If you’re organised, adaptable, and ready to take on a varied role in reservations and logistics, we’d love to hear from you.

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