Head Of Production / Ops

Head of Production oversees the entire production process, from planning to final delivery, ensuring it is efficient, within budget, and meets quality standards. Key responsibilities include strategic planning, managing production schedules, overseeing staff, controlling budgets, ensuring compliance with regulations, and coordinating with other departments like logistics and engineering.

We are looking for a Head of Production to join us at The Monkeys Aotearoa. This role would be focused on developing strategies to work with systems and alleviate any backlog in critical requirements. The Monkeys are in a time of rapid growth, with a requirement to ensure we are managing workflows whilst delivering the best creative and client service.

This role is the lynchpin of the agency, making everything work, hum, and get done as easily as possible. Acting as an interlock between Accenture reporting requirements and agency activity, you will be a key advisor.

• Learn and be the expert of the Accenture pricing, client engagement and finance systems
• Be the key point of contact for the Accenture Ops team and work with them to develop / agree ways of working in the agency, that will interface with their systems easily
• Build trusting relationships with the Accenture Ops team, and educate them how an agency needs to work
• Educate The Monkeys the new ways of doing things, and make sure we follow them properly
• Assist to create new systems that allow us to work more efficiently
• Help manage on-boarding processes
• When time allows, provide production support to the production team
• Share information and build a relationship with the broader ANZ Monkeys team
• Be part of building the culture of The Monkeys Aotearoa