Senior Engineer - Data Reliability

Our Purpose

At Xero, we're here to help supercharge small businesses.

We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps.

When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.

The team / how they connect

The Consulting Across the Southern Hemisphere (CASH) team provides critical support to Xero's product engineering teams, with a deep focus on the database domain.

This small, remote-first team supports multiple product areas concurrently, offering expertise in database operations, quality deployment support for changes, and strategic architectural design.

As a senior Engineer, you will join a global on-call roster and work closely with product teams to build capability and reduce the need for ad-hoc support.

The role / impact

This is a Senior Engineer role blending responsive technical support with forward-looking strategic database consulting and design.

Your core responsibility will be to ensure the stability and high quality of Xero's databases by providing expertise on maintenance, optimisations and incident support.

You will act as a quality champion, performing due diligence on database changes before products ship to customers and playing a hands-on role in supporting and releasing database changes to multiple environments including production.

A key impact of your work will be to influence the modernisation of Xero's data infrastructure.

You will be instrumental in advising product teams on database design and architecture for new initiatives, specifically championing the adoption of cloud-native technologies.

This involves interpreting code behaviour to understand the impact on database performance and coaching other engineers, solidifying your role as a technical leader and problem solver.

Initially, the role may focus on

Actively supporting the migration of the SQL Server fleet from self-hosted EC2s to Amazon RDS SQL postgres.

Providing consulting expertise to product teams moving their services to postgres Aurora and DynamoDB.

Developing proof-of-concepts, automation, and validation using PowerShell.

Leveraging your deep understanding of database observability tooling, particularly AWS tooling, to improve monitoring and performance.

Here are some of the things we're looking for, for this role

You will bring experience with postgres Aurora and / or DynamoDB to complement the team's existing SQL Server expertise.

You will demonstrate strategic ability to advise product teams on database design, architecture, and technology choices for new initiatives.

You will be comfortable interpreting application code (e.g., C#) and asking technical questions to understand intent and impact on the database layer.

Experience with migration work, moving services from one platform or technology to a modern, managed cloud solution.

You will possess excellent technical hygiene, including familiarity with source code interrogation tools like Git and ticket handling in Jira.

Apply even if your experience isn't a perfect match!

At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Why Xero?

Offering very generous paid leave to use however you'd like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you'll do the best work of your life at Xero.

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