Op Shop Volunteer Manager

Overview

Do you have a gentle heart and a real knack for working with people?

We are farewelling our Op Shop Volunteer Manager and are seeking a new one to continue the wonderful work for our community.

This role suits someone who can manage and coordinate the Op Shop retail operations and also listen to and understand the needs of our diverse community, including oversight of our team of about 23 volunteers.

What You'll Do

Coordinate the weekly volunteer roster for the Op Shop (about 23 volunteers).

Provide leadership, empowerment and encouragement to volunteers.

Oversee daily operations : opening, closing, float, EFTPOS, reporting and cash balancing.

Manage donations : sorting, pricing, presentation.

Provide a short monthly update / report to Vestry.

Handle general administration.

Promote the mission of the shop through manaakitanga, hospitality and kindness.

Health and Safety reporting.

Ensure the shop is clean and safe.

The Right Person for this Role

Gentle nature with a calm presence to help those in need.

Positive energy required to run Op Shop effectively and efficiently.

Non-judgmental and welcoming to all.

Leads by example.

Lives by basic Christian values : faith, love, compassion, service and fellowship.

Requirements

Able to lead and manage a dedicated team of long-time volunteers.

Friendly with excellent communication skills.

Reliable, organised, trustworthy, honest and kind; a real team player.

Excellent time management.

Experience in retail, customer service or volunteer coordination (desirable).

Preferably someone with Christian values (desirable).

Preferably confident with basic MS Office Word and Excel (email, reporting, general admin - desirable).

A Police background check is required for this role.

Time Commitment

Shop hours are : 10am to 3pm (Monday to Friday) and Saturday 10am to 12 : 30pm, plus time to open and close the op shop.

Some flexibility may be required.

Occasionally, some extra hours required for other activities (but plenty of notice will be given).

We are looking for someone who can commit to the role long term with a trial run for a month.

Getting Started

The first step is to express your interest by filling out the form below.

We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref : 3090

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