Customer Marketing Manager

About the role As a Customer Marketing Manager in our Marketing Centre of Excellence you'll play a key role in their mission to deliver excellent customer experiences through personalisation.

You will : Play a pivotal role in shaping and executing automated marketing communication strategies that drive business growth and enhance customer experience Work in a cross-functional squad to deliver and optimise data-driven campaigns Lead strategic initiatives to enhance the capabilities of the Customer Marketing team and drive continuous improvement.

Whatever the day has in store, you'll be working with a close knit team that supports each other and celebrates team wins.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow.

Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role type : Permanent, Full Time Role location : Auckland or Wellington Ka aha to ra e kite ai?

• What will your day look like As a Customer Marketing Manager, you will have the opportunity to : Synthesise customer insights to understand behaviours, motivations, and key touchpoints for personalised communications.

Develop customer-centric, insight-driven contact strategies across direct digital and traditional channels.

Be part of a cross-functional squad building integrated marketing campaigns that drive customer engagement and business outcomes.

Offer expertise in direct and personalised channels to shape campaign strategy and execution.

Collaborate with marketers, product owners, and agency partners to deliver seamless, multi-channel customer communications and monitor to continuously improve performance.

Ou Pukenga?

To grow and be successful in this role, you will ideally bring the following :

The following would be considered advantageous to this role :

You're not expected to have % of these skills.

At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

He aha te take e uru ai koe ki a matou?