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Administrative Services Coordinator

Administrative Services Coordinator

UP EducationWorkFromHome, Auckland, New Zealand
20 days ago
Job description

Company Description

UP International College supports international students from all over the world to successfully transition into English speaking universities in Australia and New Zealand.

We partner with three leading Universities in New Zealand : The University of Auckland, AUT University and Victoria University of Wellington delivering a range of specialised Foundation Studies courses and English language programmes.

We believe learning should be defined by the exceptional! For over two decades, we have built an innovative, student‑centred learning community that provides outstanding education opportunities for students seeking a tertiary study experience in New Zealand or Australia.

To find out more about us, please visit

Administrative Services Coordinator

Location : Auckland CBD

Full-time | Permanent | Hybrid

About the role

We are seeking an experienced and highly organised Administrative Services Coordinator to join our team in Auckland, New Zealand. In this role you will provide comprehensive support to our international student community through effective management of student accommodation placements as well as providing general administrative assistance to keep day‑to‑day operations running smoothly.

Responsibilities

  • Coordinate accommodation placements to ensure a safe and supportive experience for international students
  • Liaise with homestays, providers, and caregivers to maintain strong relationships and quality standards
  • Act as the first point of contact for inquiries, delivering prompt and professional assistance
  • Provide efficient administrative support across all programmes and daily operations
  • Maintain accurate records and uphold data integrity, confidentiality, and compliance
  • Collaborate with teams to enhance the international student experience and service delivery
  • Contribute to process improvements and ensure consistent, high‑quality support

Qualifications

  • 2-3 years’ experience in administration or accommodation coordination
  • Proven ability to support and communicate effectively with international students and diverse stakeholders
  • Strong written and verbal communication skills with high attention to detail
  • Proficient in Microsoft Office Suite; beneficial if experienced with CRM or SMS
  • Excellent organisational and time‑management skills, with the ability to manage competing priorities
  • Demonstrated professionalism, discretion, and integrity when handling confidential information
  • Self‑motivated and capable of working independently while exercising sound judgement

    • Additional Information

    Why work with us?

  • Enjoy work‑life balance – no more weekend shifts. Enjoy time off over Xmas / New Year
  • Birthday leave / one day extra leave for special events
  • Strong commitment to your growth & development

    • To Apply

    To apply for this position, please submit your resume and a cover letter detailing your relevant experience and interest in the role.

    Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we attract applications from people with identities and perspectives that are as diverse as our students.

    We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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    Service Coordinator • WorkFromHome, Auckland, New Zealand