Accounting Officer - Credit Control Water

Accounting Officer - Credit Control Water

Join us at New Plymouth District Council!

Who are we? - Ko wai mātou?

Te Kaunihera-ā-Rohe o Ngāmotu - New Plymouth District Council (NPDC) is dedicated to serving our community and enhancing the quality of life for those who live, work and visit here. We are guided by the principles of Te Tiriti o Waitangi and are committed to fostering partnerships that respect and celebrate our district's rich cultural heritage.

Through innovation, sustainability and collaboration, we aim to deliver exceptional services and initiatives that support our vision of building a thriving, connected and future-focused district.

At Te Kaunihera-ā-Rohe o Ngāmotu, we pride ourselves on being an inclusive and dynamic organisation that values people, creativity and progress.

The opportunity - Te āheinga

We're looking for a detail-oriented and proactive Accounting Officer - Credit Control (Water) to join our Finance and Planning team. Reporting to the Financial Transactions Supervisor, you'll play a key role in managing the collection of outstanding debts related to water billing.

In this position, you'll be responsible for ensuring timely and accurate recovery of water charges, maintaining strong relationships with customers and working collaboratively across the organisation to support financial sustainability.

Your work will directly contribute to the efficient operation of our credit control processes and help maintain the integrity of our financial systems.

If you're someone who thrives in a fast-paced environment, enjoys problem-solving and has a passion for delivering excellent service, we'd love to hear from you.

• Proactively seek payment for water and debtor arrears through verbal and written communications
• Ensure all adjustments to water and debtor accounts are appropriately authorised
• Maintain adequate credit control contact records and ensure that Council's debt recovery meets policy and practice
• Liaise with Operational Managers to transition arrears into centralised credit collection processes
• Liaise with collection agencies to manage outstanding accounts in line with policy
• Assist in the development and operation of various financial systems and new processes
• Assist with reconciliations
• Actively ensure that legislative requirements and Council policies and procedures are fulfilled, particularly in relation to all key relevant legislation
• Assist the Finance team with other finance-related functions when required
• Experience with debtors and debt collection, while not essential, would be an advantage
• Excellent written and verbal communication skills
• Proficient in the use of systems, especially Microsoft Excel
• Takes responsibility and accountability for own actions and day-to-day decision-making
• Effective performance and delivery within a political environment
• Maintains cultural awareness and keeps up to date with issues affecting the community

Taranaki is a region like no other, offering a perfect balance of career opportunities and lifestyle. Nestled between the stunning Mounga Taranaki and the sparkling Tasman Sea, it's a place where you can explore world-class hiking trails, surf pristine beaches and enjoy vibrant arts and culture, all within minutes of each other.

The region boasts affordable living, excellent schools and a strong sense of community, making it an ideal place to live, work and raise a family. Whether you're seeking adventure, tranquillity or a bit of both, Taranaki provides an unparalleled quality of life that will make every day feel extraordinary.

What we offer - Ngā ratonga

At New Plymouth District Council, we aim to create and sustain a truly rewarding workplace environment for our staff.

This includes :

You can expect to start in this permanent, full-time role with a salary of between $63,185 - $65,932.

We value the wellbeing of our team and provide an inclusive workplace that recognises and rewards your contributions. Together, we're building a better New Plymouth - one step at a time.

Applications will be reviewed as they are received and interviews may take place before the closing date. We reserve the right to close applications early should we find the right candidate.

Be part of a council that values people, culture and opportunity.

Te Kaunihera-ā-Rohe o Ngāmotu is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Location : Taranaki, Hollard Garden, Stratford, Taranaki Regional, New Plymouth, South Taranaki

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