Patrol Officer

This position works across Tātaki Auckland Unlimited (TAU), its venues, and ancillary storage and provides support in the protection and security of the buildings (assets), contents, occupants, and users. A security officer is responsible for ensuring that they provide excellent customer service to visitors and stakeholders to improve their experience at our venues. All TAU security activities are geared towards preparedness, readiness, and staff growth.

Day to day, a security officer monitors and facilitates the operational security needs of a specified area or team, as set out by the roster. The security officer is supported each shift from the communications centre by a supervisor, control officers, and patrol officers.

Key Responsibilities

• Ensure that health and safety requirements are upheld.
• Tātaki Auckland Unlimited’s reputation is enhanced in the community.
• Tātaki Auckland Unlimited meets its obligations as an employer.
• Promote one-organisation initiatives and action on these service characteristics.
• Promote activities and initiatives that help the organisation achieve its vision and mission.
• Promote a safe and healthy workplace by undertaking responsibilities as outlined in the organisation’s health and safety policy and procedures.
• Action the organisation’s good employer obligations and equal employment bicultural policies and practices.
• As an employee of the organisation, you are required to familiarise yourself with and comply with all organisation policies, including but not limited to the organisation’s Code of Conduct.
• As an employee of the organisation, you are required to be associated, as required, with Civil Defence Emergency Management or any exercise that might be organised in relation to this organisation's function.

We’re aiming to fill these roles quickly, so please expect a fast turnaround once you’ve submitted your application. As you move through the process, we’ll be looking for prompt responses and a proactive attitude, especially when it comes to completing checks and onboarding documents.

Don’t worry though, we’ll be here to support you every step of the way!

Click here to access the position description

Applications Close : 16th November 2025

To be successful in this role, you will display the following

• Honesty and reliability
• Focused customer service skills.
• Must be able to work a 4-on-4off-rotating roster.
• A high standard of personal presentation.
• Ability to analyse and make decisions.
• Ability to work with others in demanding situations.
• Good communication skills, both written and verbal.
• A certificate of approval (COA) is advantageous.
• A team player who supports and works with others to achieve organisational outcomes.
• Minimum NZQA National Certificate in Security (Level 3) or equivalent experience, but willing to complete

You will have ample opportunities to build strong networks across the organisation. As Auckland’s largest employer, we embrace diversity and place a high value on the quality of work done. You will also have access to a range of fantastic Auckland Council benefits and a range of other partnership discounts!

Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

This position is also deemed a safety sensitive position and will require pre-employment drug testing

Tātaki Auckland Unlimited is part of the Auckland Council whānau, responsible for Auckland Live, Auckland Zoo, Auckland Conventions, Auckland Art Gallery Toi o Tāmaki, New Zealand Maritime Museum, Auckland Stadiums, and many of the festivals and events that make Auckland a great place to live and visit.

Our people are driven by passion and a sense of service to Aucklanders. What we share is our love of Tāmaki Makaurau Auckland and our passion about the work we each do to make it a dynamic and exciting place.

Each part of Tātaki is important, but when we come together, we bind into something more powerful than the sum of our parts. We all work in partnership with each other and our delivery partners, to make Tāmaki Makaurau a vibrant place where everyone can thrive.

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