Customer Experience Planner NZ - Woolworths

Simplot New Zealand Limited is a wholly owned subsidiary of the J.R. Simplot Company. The J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agriculture-related businesses. We are a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences, fertilizer manufacturing, food processing, commercial product development, and distribution. Simplot New Zealand is a vibrant, sustainable provider of great food in Australasia. Home to some of Australasia's favourite food brands, Simplot manufactures a diverse range of products that includes everything from delicious and balanced meals, convenient frozen potato and vegetables, tasty pasta sauces and nutritious seafood to fun snack foods. Our portfolio of brands included Birds Eye, Edgell, Leggos and John West.

Culture & Benefits

At Simplot, we are fuelled by our purpose : We Contribute to Feeding Our World. We imagine a better future and set goals to reach it. We are committed to working as one Simplot and are guided by our shared values :

• Respect for Resources
• Spirit of Innovation
• Passion for People

We embrace diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered. We do not tolerate any form of discrimination and are committed to providing equal opportunities for all our team members.

Simplot is passionate about cultivating a future where good ideas and inspiring possibilities have the chance to grow. We want our team members to build exciting and fulfilling careers with us and offer professional and personal growth opportunities.

The Perks

Simplot values the creativity and meaningful relationships that grow through face-to-face connection while also recognising the importance of flexibility for our team members. Our hybrid work environment includes four days in the office, with Wednesdays as our dedicated ‘Connect Day' bringing everyone together to strengthen our successful culture of innovation and collaboration.

About our Role

We have an exciting opportunity for a Customer Experience Planner to join our Supply Chain and Customer Fulfilment Team, based in, New Zealand. This newly created role is part of our evolving structure and will be based in Auckland, working across all product categories.

The role will be based between the Simplot Office and Woolworths NZ Head Office. Reporting to the Customer Experience Manager Retail, you will play a key role in managing product replenishment, customer service, and order processing, while driving collaboration and supply chain efficiency.

What you will do

About You

If this sounds like you, then please apply online now.

Applications close Friday 8th August 2025. Simplot reserves the right to commence recruitment activities prior to closing date.

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Job Requisition ID : 22885

Travel Required : Less than 10%

Location(s) : GF SNZ Office - Auckland

Country : New Zealand

Simplot New Zealand is trusted as one of the leading providers of quality, sustainable food for the ever-changing needs of consumers and customers in New Zealand and chosen Asia Pacific growth markets. Simplot is family owned by the JR. Simplot Company. The J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agriculture-related businesses. We are a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences, fertilizer manufacturing, food processing, commercial product development, and distribution. Simplot New Zealand is proud to be an Equal Opportunity Employer.

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