Assistant Retail Manager

We at Caltex Te Anau are hiring Assistant Retail Managers to assist in organising, directing, and controlling our operations encompassing both the fuel service and retail components of the business. The Assistant Retail Manager will ensure that sales targets, customer satisfaction, staff performance, and compliance standards are consistently achieved in alignment with operational and brand objectives of Caltex as well as the business owner. Min 30 Hrs - 45 Hrs of work guaranteed.

What Will You Do in this Job?

Retail Operations Management

Assist in overseeing daily operations of the service station, convenience store, and forecourt activities.

• Ensure efficient merchandising, stock replenishment, and visual presentation of products.
• Manage ordering, receiving, and inventory control processes to minimise stock loss.
• Monitor sales and implement strategies to meet revenue and profitability targets.
• Ensure store facilities, forecourt, and customer amenities are clean, safe, and well-maintained.

Staff Supervision and Leadership

Supervise, train, and motivate retail and forecourt staff to deliver exceptional service.

Customer Service and Sales Excellence

Ensure all customers receive prompt, courteous, and efficient service.

Financial and Administrative Control

Manage cash handling procedures, daily reconciliations, and bank deposits.

Health, Safety and Compliance :

Ensure compliance with Caltex’s operational policies, legal requirements, and local council regulations.

Stakeholder and Supplier Coordination :

Liaise with suppliers and distributors to ensure timely delivery and optimal product availability.

Qualifications & Experience

Any Diploma in Business, Management, Hospitality or a related field OR

Bachelor’s degree in any discipline OR

A minimum of 2 years relevant experience in a similar role or industry.

Strong leadership, team management, communication, and organisational skills.

Dedicated to excellent customer service

Strong problem-solving skills

Commitment to occupational health and safety regulations, food safety standards, and operational requirements.

Flexibility to work weekends, evenings, and public holidays as required.

Drug and Character Check Required

If you are interested to be a part of our dynamic team in the beautiful town of Te Anau, please submit your CV to