Operations Manager

Who is LDX?

LDX, a division of TDX, is a true New Zealand success story and 100% New Zealand owned and operated.

From humble beginnings when we were set up over 40 years ago by a couple of mates, today TDX is the recognised market leader for sales and service of construction equipment and spare parts.

TDX has expanded our successes into the material handling industry with our division, LDX.

LDX is in full swing with NZ wide technicians and parts and service support teams delivering to several customers, including corporate key accounts.

Due to our current Operations Manager moving offshore, we have an opening for a critical, high impact role.

This role reports to the General Manager – LDX and can be based in either / only Auckland or Cambridge.

What's in it for you?

Salary, KPIs, full use Ford Ranger, life insurance, discounted medical insurance and discounts on retail products.

This is a busy role.

Relish your chance to make your mark, stand out, and be noticed for your hard work and expertise.

For the right applicant there are multiple career pathways in this growing division.

The role :

We are seeking an experienced and knowledgeable Operations Manager, ideally with material handling knowledge, to have overall responsibility for the service and spare parts business nationally, while also playing an impactful role in key account management and new business development.

You will be able to hit the ground running with full backing of our suite of head office functions and support from ELT.

Responsibilities include :

Provide strong strategic leadership and direction across all areas of responsibility – service, parts, key account management, and additional support to sales staff for new business development

Oversee daily operations, drive continuous improvement, ensure a strong customer first culture

Display hands-on leadership.

Develop and promote a culture that facilitates teamwork, trust and open communication

Provide management support to the National Parts Manager and National Service Managers

Ensure the parts teams and workshops achieve KPIs

Regularly liaise with the General Manager - Supply Chain maintaining a store of consumable items

Conduct regular follow-ups with key customers ensuring any opportunities for improvement are actioned promptly

Maintain and nurture a close relationship with key existing and prospective account customers

Develop tailored sales strategies to introduce forklift solutions to new customers based on their operational needs

Assist with the preparation and presentation of professional quotations and proposals

Manage operational and capital budgets

Actively promote and maintain our commitment to continually improve our management of Health and Safety

We are ideally looking for :

An experienced operational leader, with experience managing multi-site teams

Experience with material handling or capital equipment products

Proven experience delivering profitable and sustainable business growth

Strong commercial, financial and strategic acumen

Experience to visibly lead a team to drive a culture of strong performance, that's a fun place to work

An ability to drive change & innovation

Proficient in the use of Microsoft Office Suite

Current holder of NZ work visa, resident, or citizen

If you're keen to be part of the journey we can't wait to see your application by hitting APPLY NOW, or pop Brooke, our Recruitment Business Partner, a confidential call on .

How to Apply :

Fill out the application form below.

Click green button - Apply Now - to submit application.

If the green button says - Continue Application Next Page - please ensure you complete the form on the next screen to complete your application.

Fill out the application form below.

Click green button - Apply Now - to submit application.

If the green button says - Continue Application Next Page - please ensure you complete the form on the next screen to complete your application.

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Address : 533 Halswell Junction Road,South Hornby,Christchurch,New Zealand

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