Senior Customer Engagement Analyst

This is an opportunity for you to join our Data, Analytics & Strategy Domain as a

• Senior Customer Engagement Analyst
• for a fixed term position finishing at the end of June.We are looking for colleagues who are excited by big challenges and delivering brilliant outcomes for customers. This newly created role requires a lot of problem solving & structure but in return you will be part of building a world leading capability for customer engagement.
• Mō te Tūranga | About the Role
• We sat down with our General Manager Customer Engagement, who let us know the following about the role : Translate business ideas and concepts into well-specified requirements for Next Best Actions and Campaigns using a brief including metrics for follow up.
• Experience in data analysis using SQL or similar
• Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand
• Great relationships with your stakeholders and colleagues. An excellent knowledge of the data available in your area. A strong portfolio of communications implemented and delivering brilliant outcomes for customers. 3-5+ years experience in a data-driven marketing comms role or similar Proven campaign management, business analyst or data analysis experience Strong interpersonal and communication skills Ability to manage multiple activities, priorities, and conflicting deadlines Experience in agile ways of working Strong analytical and problem-solving skills We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.

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