Pharmacy Retail Assistant

People describe you as the ‘can-do’ champ who’s always up for a fresh challenge and never misses a beat. You're an energetic, reliable, and a fast learner who enjoys helping people. You bring a positive attitude to everything you do, communicate well with others, and thrive in a busy environment. Whether you're working independently or as part of a team, you take pride in doing the job right and making a difference in someone’s day.

You :

People describe you as the ‘can-do’ champ who’s always up for a fresh challenge and never misses a beat. You're an energetic, reliable, and a fast learner who enjoys helping people. You bring a positive attitude to everything you do, communicate well with others, and thrive in a busy environment. Whether you're working independently or as part of a team, you take pride in doing the job right and making a difference in someone’s day.

The Role :

As a Pharmacy Retail Assistant, you'll play a key part in delivering an outstanding customer experience from the moment someone walks through our doors. You’ll be approachable, efficient, and attentive to the needs of each individual, ensuring our customers feel welcomed, supported, and well-informed. Your role will be varied, fast-paced, and hands-on, ideal for someone who enjoys staying busy and making a positive impact.

Your day-to-day responsibilities will include :

• Greeting and assisting customers with warmth and professionalism, offering product recommendations and support based on their individual needs.
• Listening carefully to customer concerns and queries to help them find the right over-the-counter products or direct them to the pharmacist when needed.
• Processing transactions accurately at the till, handling payments, and maintaining a smooth and efficient experience.
• Assisting customers with prescription collection, ensuring medications are handed out accurately, confidentially, and in line with pharmacy procedures.
• Ensuring shelves are fully stocked, tidy, and well-presented, making it easy for customers to find what they need.
• Monitoring and rotating stock and assisting with stocktakes and deliveries.
• Supporting the pharmacy team with day-to-day tasks, including administrative duties, and learning about pharmacy processes to assist customers effectively.
• Maintaining a clean and safe environment, following hygiene and safety protocols at all times.
• Learning about products and promotions so you can provide knowledgeable advice and keep customers informed.

This role is perfect for someone who genuinely enjoys helping others, takes pride in delivering excellent service, and is always looking to grow and improve.

Hours :

Full-time hours are 40 per week (Monday–Friday) + rostered weekends.

About Us :

Unichem Olsen's Pharmacy is part of a family-owned, multi-site community pharmacy group with a one-team mindset. Our company culture is built on a commitment to quality, a supportive environment, and embracing change through effective systems that help us thrive in an ever-expanding network. We offer exciting opportunities for personal growth and career progression across our wider organisation, allowing team members to explore new roles, locations, and responsibilities. We provide personal development training for all team members on a regular basis. Openness and honesty are at the heart of how we work. Everyone is encouraged to share ideas, address challenges head-on, and contribute to continuous improvement. But it’s not all serious! We make time to celebrate successes, enjoy team social events, and share plenty of laughs along the way. We give back to our community with our contributions focus on donations for local community groups.

Join the team behind the Green Cross Health’s 2024 Pharmacy of the Year.

To apply, please send your CV and cover letter to (emailprotected) by 10 October 2025.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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