Motel Manager

Motel Manager – Te Kuiti

At BT Waitomo Limited, we pride ourselves on offering clean, comfortable accommodation and genuine Kiwi hospitality to both business and leisure travellers. We are seeking a Motel Manager to lead our Te Kuiti property, ensuring smooth operations, exceptional guest service, and sustainable business growth. This is a hands-on leadership role, ideal for someone who thrives in a fast-paced environment, inspires team performance, and is committed to delivering outstanding hospitality.

What you’ll be doing :

• Oversee the day-to-day operations of the motel, including guest services, housekeeping, and maintenance.
• Regularly inspect facilities and ensure compliance with health, safety, and licensing regulations.
• Manage budgets, monitor sales, analyse financial performance, and identify growth opportunities.
• Handle guest feedback and complaints professionally to ensure a high level of customer satisfaction.
• Supervise and coordinate staff and contractors across housekeeping, cleaning, and maintenance functions.
• Maintain high-quality standards in all guest areas, front-of-house, and back-of-house operations.
• Promote the motel and implement marketing initiatives to attract and retain customers.

What we’re looking for :

Role Details :

Why join us?

This is an excellent opportunity to step into a diverse and rewarding management role where your leadership and initiative will directly contribute to the success of the business. You’ll be part of a dedicated team committed to delivering true Kiwi hospitality in the heart of Waikato.