Receptionist / Administrator | Greymouth

Permanentpart time working 32 hours per week (to cover a roster 7 days / 24 hours per week)

Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.

About the Role

Te Nikau Hospital & Health Centre is looking for anenthusiastic and dedicated individual to join our Integrated AdministrationTeam.

This role offers the opportunity to contribute to the delivery ofhigh-quality, equitable healthcare services for the West Coast community.

The Integrated Administration Team at Te Nikau works inclose partnership with Te Tai o Poutini West Coast clinical and non-clinicalteams, as well as external stakeholders, to support healthcare services thatare equitable, accessible, caring, and kind.

As part of this team, you willensure that tangata (people) of the West Coast receive the care they needthrough seamless administrative support.

This role involves acting as part of the 24 / 7 hub for Te Taio Poutini West Coast, primarily based at Te Nikau Hospital but with occasionalwork across other sites.

You will manage patient entries, handle administrationtasks, and maintain accurate medical records, ensuring patients have efficientand appropriate access to services in accordance with Health NZ policies andprocedures.

As part of the Administration and Clerical Pay Equity Claimsettlement this role has beenmapped to National Band 3 / Profile 3

For further information about the administration andclerical pay equity settlement please followthe link below :

Provideadministrative support in line with Health NZ policies, the wider healthsystem, and community needs.

Maintainconfidentiality and follow procedures to ensure the privacy and dignity ofall patients.

Collaborateeffectively within the team and across the organization to improve thelong-term delivery of administration services.

Managepoint-of-entry processes, including patient arrivals, fee charging, andtelephone services (Touchpoint).

Respondto emergencies (e.g., 777 calls or fire alarms) and follow establishedprocedures.

Maintainmedical records, ensuring they are accurate, up-to-date, and accessible.

Liaisewith the ISG department to troubleshoot technical issues and ensure smoothservice delivery.

Managefinancial processes, including invoicing, fee collection, paymentreconciliation, and daily banking.

About you

Qualifications, Experience, Knowledge, and Skills :

InterpersonalSkills :

A positive attitude, people-focused, empathetic, andexcellent interpersonal skills.

Confidentiality :

Abilityto maintain strict confidentiality and use discretion at all times.

Experience :

Minimumof 1-2 years of office experience or in a similar role.

Autonomy :

Capableof working unsupervised, prioritizing workloads, and managing timeeffectively.

TechnicalProficiency :

Intermediate to advanced user of Microsoft OfficeSuite (Word, Outlook, Excel).

CommunicationSkills :

High-level written and verbal communication abilities.

Detail-Oriented :

Strongattention to detail with a commitment to accuracy.

Adaptability :

Willingnessto learn and embrace new technologies and systems.

Initiative :

Self-motivatedwith a high level of initiative and accountability.

Collaboration :

Provenability to work collaboratively within a team environment.

CulturalSensitivity :

Commitment to

Te Tiriti o Waitangi

principlesand awareness of cultural diversity.

OrganizationalSkills :

Excellent organizational, time management, andproblem-solving skills.

Cultural Commitment :

Demonstratesensitivity and awareness of cultural differences in all interactions.

Supportthe principles of Te Tiriti o Waitangi when working with tangata whaiora(service users) and whanau.

If you are passionate about supporting healthcare servicesand want to be part of a team that values kindness, collaboration, andcommunity, we encourage you to apply!

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand.

We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.We welcome applications from our diverse Maori,Pacific, disabled, and rainbow communities.

How to Apply

To apply please click "apply now."

All applications must besubmitted through our online careers' portal.If you have any questionsabout the role, please contact Kerri McCarthy

We will review applications as received and may proceed withthe recruitment process, before the closing date of this advert.

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