Senior Operations Coordinator (Addington)

Te whiwhinga mahi - Our opportunity

In this role, you'll provide programme coordination and strategic operational support to the HDS Leadership Team, ensuring delivery across multiple workstreams is well-organised, consistent, and aligned with priorities.

You'll play a key role in driving continuous improvement by refining processes, tools, and ways of working, including managing updates to Standard Operating Procedures (SOPs) and communicating changes effectively.

A major part of the role involves supporting the Director – Housing Delivery System, including calendar management, preparing documents and presentations, arranging travel, and coordinating meetings and events.

You'll also maintain oversight of team operations, track progress across workstreams, and produce high-quality reports and presentations.

Additional responsibilities include onboarding new starters, managing safety inductions, processing purchase orders, and organising site tours and events.

This role is based in our Addington office, working Monday to Friday during set hours as part of a collaborative and focused team.

Nga pumanawatanga ou - What you will bring

To succeed, you'll need to be highly organised, detail-focused, and passionate about improving processes and enabling seamless delivery.

Strong relationship-building skills and the ability to anticipate risks and propose solutions are essential.

You will bring :

• 5+ years' experience supporting senior leaders in coordination roles
• Skilled in applying Lean principles for process improvement
• Strong collaboration and influencing skills across teams and stakeholders
• Knowledge of governance and continuous improvement in complex environments
• Highly organised, able to prioritise under pressure
• Advanced Microsoft skills (PowerPoint, Excel)
• Excellent written and verbal communication for leadership reporting
• Property or construction experience (preferred)
• Critical thinking, problem-solving, and sound judgment
• Proactive, adaptable, and comfortable with change
• Strong stakeholder engagement and relationship-building
• Attention to detail and self-starter mindset.

Nou te rourou - What's in it for you?

We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances, flexible working arrangements and career development.

These benefits are described in more detail here

As a Kainga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need.

We want to ensure you are healthy and have work-life balance.

We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.

Mo matou - Our Organisation

At Kainga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.

What is exciting about working for Kainga Ora is getting the chance to make a real and positive impact on New Zealanders' lives.

With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.

We are passionate about transforming New Zealand for the better.

That includes being a trusted partner for Maori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.

O tatou uara - Our values

Our values were developed by us, for us.

They unite us as an organisation and guide how we work every day.

Our values are :

• Manaakitanga – People at the Heart
• Mahi Tahi – Better Together
• Whanake – Be Bold

Tuhono mai - Join us

To view the position description and apply for this role, please follow the online process via .

Please note : all applicants, including existing employees, need to follow this process.

If you have any questions about this role, please contact

Applications will be reviewed as they are received, and we may progress suitable candidates prior to the closing date.

This helps us ensure a timely and streamlined recruitment process and supports prompt feedback for all applicants.

Applications close on Friday, 21 November

• at 11 : 55pm.

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way.

We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.