National Service Manager - Information Technology

Archway RecruitmentWellington, Wellington, New Zealand

13 hours ago

Job description

Overview

Lead the day-to-day operation of core IT services, ensuring team members are well supported, balancing BAU and project delivery, in this busy role.

Responsibilities

Lead the implementation of a new CRM system
Team leadership of 3 IT professionals
Manage vendor relationships
Act as a Privacy Officer for the organisation, ensuring system and information compliance with relevant legislation
Fulfil the senior helpdesk role as required, maintaining relevant technical knowledge

You Will Bring

Extensive, proven leadership experience in IT service delivery or support team management

Strong understanding of IT infrastructure, cloud tools (MS365) and modern service management practices

Experience working in BAU and project-based environments

Experience working with service provision arrangements, negotiations and facilitation

If you are interested, please apply now or email :

PLEASE NOTE : You must be a New Zealand Citizen or Permanent Resident to apply for this permanent role. Ideally you will already be based in Wellington.

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National Information • Wellington, Wellington, New Zealand