Digital Advisor

Mo te Tari o te Kaitiaki Mana Tangata – About the Ombudsman

The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies.

The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration.

The Chief Ombudsman is independent and impartial, with the goal of fairness for all.

Mo to matou tira – About the team

The Publications and Digital team is a newly established team dedicated to delivering high quality content and publication across various platforms including websites, intranet, reports and corporate documents, with a focus on enhancing user engagement and accessibility, as well as the Ombudsman's online presence, ensuring platforms and content are engaging, relevant and fit for purpose.

Mo te turanga - About the role

The role of the Digital Advisor is to work with Senior Digital Advisor and Manager Publications and Digital to deliver and develop digital resources to support the Chief Ombudsman's strategic intentions.

You will use your creativity and sharpened digital communications skills to prepare innovative content particularly for internal audiences through our intranet.

You'll make sure the content meets the Chief Ombudsman's guidelines and standards for brand, style, accessibility and usability.

You'll also make sure the content is optimised for external and internal search engines.

This is a fixed term role until March 2026.

He korero mou – About you

To be successful in this role you will have :

• Relevant tertiary qualification and / or the equivalent work experience in a Communications environment.
• Familiarity with CMS systems.

A quick learner who can get up to speed fast.

Keep up-to-date with contemporary practice and new thinking.

Te painga o te mahi tahi me matou - Our benefits, what we offer

Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding.

Your development and growth will be nurtured, and your work recognised and valued.

Me pehea te tono - How to apply

To apply, click on the 'Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter.

For further information about this vacancy please email

All applicants will have a legal entitlement to work in New Zealand.

Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.

As the Ombudsman's role is to provide "fairness for all" New Zealanders, it is important that our staff represent New Zealanders from all walks of life.

We value your individuality and how you can contribute to our team.

We encourage applicants from all walks of life.

Depending on skills and experience, the salary is expected to be between $77,306 and $101,464 with $96,632 being the mid-point.

Applications close 5pm, 30 September 2025.