Network Engineer - L2

Join to apply for the Network Engineer - L2 role at Randstad New Zealand

Join to apply for the Network Engineer - L2 role at Randstad New Zealand

Get AI-powered advice on this job and more exclusive features.

Network Engineer – L2

Location : Auckland, NZ

Contract Type : Permanent, Full-Time

Working Hours : 40 hours per week

Work Arrangement : Hybrid (mix of in-office and remote)

Start Date : ASAP

Are you a skilled Network Engineer who thrives on solving complex problems, mentoring others, and delivering outstanding customer outcomes?

I'm working with a well-established company that’s looking for a Level 2 Network Engineer with solid experience in a Network Operations Center (NOC) environment. You'll be joining a collaborative, purpose-driven team that plays a critical role in supporting New Zealand’s network infrastructure through innovative connectivity and digital services.

As a key member of the technical operations team, you'll act as the senior escalation point for technical issues, lead fault resolution efforts, and drive service improvement and knowledge sharing. Your expertise will directly enhance customer satisfaction and support the successful rollout of new technologies.

What You’ll Be Doing

• Take the lead on resolving technically challenging customer support issues (approximately 80% of your time).
• Contribute to project-based work, including new technology deployments and incident remediation (approximately 20%).
• Act as a technical SME for internal Level 1 support teams and external ICT providers.
• Mentor and train support staff and partners, enabling them to resolve issues independently.
• Support the transition of new services and help refine support processes and documentation.

What We’re Looking For

Why Join This Team?

If you’re someone who thrives in a dynamic support environment and loves helping others succeed, we’d love to hear from you.

For more information, contact Amaan at Or email :

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Experience

5 years

Skills

Network Operations Center (NOC) Cisco / Fortinet Routing and Switching Firewall Management Customer Support CCNP / NSE 5 Technical Escalation

Qualifications

education

Bachelor Degree&ICT

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at Randstad New Zealand by 2x

Get notified about new Network Engineer jobs in Auckland, Auckland, New Zealand .

Network Support Specialist (Network Team)

Auckland, Auckland, New Zealand 3 days ago

Auckland, Auckland, New Zealand 2 weeks ago

Auckland, Auckland, New Zealand 2 weeks ago

Auckland, Auckland, New Zealand 2 weeks ago

Auckland, Auckland, New Zealand 7 months ago

Auckland, Auckland, New Zealand 3 months ago

Auckland, Auckland, New Zealand 4 days ago

Linux Cryptography and Security Engineer

Auckland, Auckland, New Zealand 3 months ago

Auckland, Auckland, New Zealand 6 days ago

Auckland, Auckland, New Zealand 3 months ago

Auckland, Auckland, New Zealand 3 weeks ago

Auckland, Auckland, New Zealand 2 weeks ago

Auckland, Auckland, New Zealand 2 months ago

Auckland, Auckland, New Zealand 6 days ago

Jr. Cloud Software Engineer – Auckland New Zealand

Auckland, Auckland, New Zealand 1 month ago

Senior Infrastructure & Projects Engineer

Auckland, Auckland, New Zealand NZ$60,000.00-NZ$120,000.00 2 weeks ago

Auckland, Auckland, New Zealand 3 weeks ago

Graduate Software Engineer, Open Source and Linux, Canonical Ubuntu

Auckland, Auckland, New Zealand 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr