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ICT Support Technician
ICT Support TechnicianCliftons • Auckland, Auckland, New Zealand
ICT Support Technician

ICT Support Technician

Cliftons • Auckland, Auckland, New Zealand
15 days ago
Job description

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Why You Will Be Excited About This Role

Imagine a role where every day is different, where your skills are constantly evolving, and helping to create remarkable experiences! At Cliftons, we believe in investing in our people. As an ICT Support Technician , you'll be the go‑to person for top‑tier technical support and event execution for our Auckland venue. You'll work hands‑on across AV, IT and network systems, interacting with colleagues and clients, to make every event run smoothly. Your work will have visible impact, and you’ll be recognised for the difference you make. If you enjoy variety, technology and working with people, you’ll thrive here.

What You Will Be Working On

  • Responding to onsite enquiries about hardware, software, and network issues.
  • Planning and coordinating events, including technical setups, equipment requirements, and the installation / downloading of appropriate software.
  • Overseeing multi‑site projects and coordinating with other venue technical staff.
  • Supervising events with virtual connections, video, and phone conferencing.
  • Assisting with recruitment, onboarding, and training of casual technical staff.

Ideally, You’ll Bring

  • A diploma or degree in computer science, IT or equivalent.
  • At least 3 years’ on‑the‑job technical experience.
  • Experience in coordinating multi‑premise video‑conferencing solutions.
  • Strong networking knowledge (TCP / IP, DHCP) and Windows operating systems.
  • Strong organisational and time‑management skills.
  • Excellent communication skills and the ability to explain technical terms clearly.
  • Alignment with Cliftons' core values – Fun, Leadership, Innovation, Passion, Integrity, Teamwork.
  • Benefits

  • All Roles Flex Policy : Flexible start / finish times, hybrid work options, and extra annual leave.
  • Learning and Development : Online learning, on‑the‑job coaching, and career development opportunities.
  • Recognition Programs : Celebrating efforts and milestones with awards and recognition.
  • Wellbeing @ Work : Paid mini‑break before you start, 'Me Days,' wellbeing initiatives, and sit‑stand desks.
  • Team & Office Celebrations : Regular team events, both virtual and face‑to‑face.
  • “Coffee Roulette” : Connect with colleagues from around the network, in person or virtually.
  • How to Apply

    We would love to learn more about you. Please send us :

  • A copy of your resume
  • A brief cover letter that outlines why you are a good fit for the role
  • We look forward to hearing from you!

    Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Information Technology

    Industries : Events Services

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    Technician • Auckland, Auckland, New Zealand

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