Dynamics 365 CE Support Functional Consultant

Overview

HSO is a leading Microsoft Partner with an established pedigree in Dynamics. Although we are relatively new to the ANZ region, we have quickly made our mark as a safe pair of hands for customers' D365 implementations.

Our rapid growth over the last 2 years means we are now looking for a Dynamics 365 CE Support Functional Consultant to join our growing team.

This role can be based in Australia or New Zealand (Sydney / Melbourne / Brisbane / Auckland / Christchurch).

Responsibilities

• Functional Support : Provide functional support for Dynamics 365 CE applications, addressing issues related to configuration, customization, workflows, and integrations.
• Issue Resolution : Troubleshoot and resolve functional problems, logging and managing support tickets through to resolution.
• Client Communication : Maintain clear and effective communication with clients, understanding their needs and providing timely updates on issue resolution.
• Configuration and Customization : Configure and customize Dynamics 365 CE as per business requirements, including entity creation, form customization, and workflow automation.
• Training and Documentation : Provide training to users on Dynamics 365 CE functionalities and create comprehensive documentation for processes and configurations.
• Continuous Improvement : Identify opportunities for system and process improvements and collaborate with development teams to implement changes.
• Compliance and Best Practices : Ensure all configurations and customizations comply with Microsoft best practices and organizational guidelines.

Requirements

Benefits

Why should you choose HSO ANZ?

HSO is a leading Microsoft Partner specialising in Dynamics 365. In addition to offering customers Microsoft\'s premier ERP solution, you will be able to draw on HSO\'s wide range of unique, industry-specific solutions. These ISVs will enable you to develop the best strategy for a customer\'s digital transformation.

You will be able to leverage more than 2000 like-minded professionals within the wider HSO group.

HSO\'s proven Project Methodology Excellerate ensures projects are executed predictably, delivering high-quality results most efficiently.

On joining HSO, you will receive excellent remuneration and employee benefits. You will have access to HSO Academy, our online and in-person learning tool, which you can leverage to ensure you shape your career path.

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