Whip Around was born in 2016, originally to help freight companies in New Zealand tackle their paper‑based compliance burden. It was whilst working for some of the globe's largest freight companies, that we saw first‑hand how much time paper was costing fleet managers every day. Within a year, the US market was calling loudly as Whip Around met a clear pain point for businesses with fleets. Whip Around now services customers from coast to coast in the US and around the world.
Team culture is at the heart of our success, with personal improvement being just as important as company outcomes. We now boast a senior leadership team with experience from numerous successful global businesses and continue to double down on our vision to bring simplicity and efficiency to fleet management and compliance.
Our Values
- Be the Best You
- Be the Driver
- Always Bring Value
- Manaakitanga
Why this role is important to us
Our people are key to our success. Building great solutions for our customers is at the forefront of everything we do. To help us continue to deliver customer value at speed, the Product Owner will work directly with our delivery squads. This is a critical role, acting as the glue that sits between our Product Management & Engineering teams. You will lead your squad to execute against our roadmap while working closely with key stakeholders to understand our roadmap.
What Success Will Look Like
You will work closely with the wider Product Team (other Product Managers, Design & Product Marketing) and contribute to discovery, product strategy, product design, UX testing, and roadmap planningYou own and lead solution design for your product area, pulling in your squad, stakeholders, and customers as neededYou understand how to thin slice initiatives, ensuring continuous value being released to market and to our customersYou are the business point of contact for your squad, working to keep stakeholders informed of priorities and your squad connected to the bigger strategic business pictureYou own your squad’s backlog, which includes : defining acceptance criteria, setting milestones & goals, prioritising work and planning market value releasesYou foster a culture of making decisions based on data while leveraging the experience of specialists. You use metrics that provide valuable insights to business decisionsYou understand that a healthy product balances enhancements, bug fixes, technical improvements and new features, your area’s backlog will always reflect thisYou will lead the squad to ensure that they are delivering to business objectives while continuing to meet the sprint goals you set, and along with engineering leadership will ensure that the squad’s performance is at optimal levelYou will bring our engineers closer to the customer by setting up success measures for every initiative inline with our strategic objectives (with support from the wider Product Team), track them post release, gain buy‑in from the squad, and share results with the product team.You ensure that your squad understands, plans for, and takes accountability for delivering to business outcomes and schedules.You and your squad own all aspects of the delivery, including planning and managing your own risks and dependencies.You ensure any new work we build and design for has collaboration & input from key technical leads in Whip AroundYou facilitate and monitor the identification of risks and issues.You maintain a high level of communication to all interested parties on progress, scope, estimates, and roadblocks to delivering product value for your area.Your squad owns the production quality and operations of its deliveries and you support them in this where neededRequirements
Critical Competencies
Experience leading teams / squads to delivery value to customers (both product & technical outcomes)A love for solving problems and an ability to deeply empathise with customers and their business challenges.Strong stakeholder management – including being in the detail, unblocking, facilitation, communicating upwards & downwards, and being point of contactComfortable working close with engineers and being able to understand the basics of any technical implementation.Working in fast paced environment and being able to navigate towards outcomesStrong JIRA experience (setting up boards, filters, reporting, etc)Experience
Tertiary qualification with a degree in a related field (or equivalent experience)3+ years experience as a Product Owner / Product Manager in an Agile environmentSCRUM certification or Product Owner certification a bonusSAAS experience or working in tech environment that is fast pacedBenefits
Hybrid working & core hours with flexibility outside of core hours – we understand you have a life and family outside of work and we support that!Free parkingSouthern Cross health insuranceBirthday leave – goes without saying, no one wants to work on their birthday!Monthly team lunchesTwelve weeks additional paid parental leaveRegular team events and activitiesSeniority level
Associate
Employment type
Full‑time
Job function
Product Management
Industries
IT Services and IT Consulting
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