Associate Cloud Engineer - Automation(CPE)

The Assoc Cloud Engineer deploys and configures solutions in the cloud. He / She automates cloud operations, develops infrastructure automation scripts and participates in the continuous improvement of cloud solutions. He / She participates in the specification, setup and runs Proof of Concepts (PoC) and demonstrations. He / She defines and deploys monitoring, metrics, and logging systems. He / She administers and maintains servers across virtual platforms and leverages open source solutions to automate tasks. He / She creates and improves procedures and authors technical documentation to enable self-service for most operational tasks.

He / She is meticulous in his / her approach, possesses inventiveness and attention to detail that aids in the development of solutions. He / She has the ability to understand the business requirements and propose affordable and feasible solutions.

Role & Responsibilities

• Design, configure, and implement Jira ITSM forms
• Develop and maintain custom workflows, business rules and groovy scripts
• Implement ITIL-aligned processes for incident, problem, change, request and CMDB
• Collaborate with stakeholders to translate functional requirements into effective technical designs
• Develop and maintain Ansible playbook for infrastructure automation
• Build REST API integrations with internal systems to enable seamless end-to-end automation
• Support platform upgrades, patch management, and ensure optimal performance and availability

Requirements

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