Delivery Lead / Project Manager

Join to apply for the Delivery Lead / Project Manager role at Merkle Aotearoa.

Merkle Aotearoa is a leading digital transformation consulting firm focused on creating connected experiences for the people of Aotearoa.

We're part of the dentsu group, Asia Pacific's largest and most awarded agency network.

We focus on delivering connected experiences using human-centred design principles and actionable data to implement world-class Salesforce solutions.

What your role and typical day might look like

At Merkle we help organisations define, design, build and transform into the business of the future.

We have had outstanding success in transforming the sales, service and marketing functions of some of New Zealand's most iconic companies.

We're searching for an extraordinary Delivery Lead who is skilled in Project Management, Product Management and works in an Agile environment delivering enterprise applications.

Ideally you'll have a consulting background that allows you to help align clients and project teams to deliver value through impactful Salesforce solutions.

In the role you will deliver projects end-to-end on time, budget and scope, collaborating with our wider consulting teams and customers to resource-manage the right people at the right time to implement best-in-class solutions.

Responsibilities could include

Plan and manage delivery using agile techniques and frameworks, ensuring delivery of quality products and user experience, utilising tools such as story mapping, PI planning, workshop facilitation and other activities to ensure success.

Act as scrum master for delivery teams, providing coaching to embed Agile practices into delivery of products and services, inspire productivity and enable effective delivery.

Lead, manage and support delivery team / s to successfully deliver key milestones, key business goals and product outcomes within scope, on time, on budget and to expected standards.

Manage and develop stakeholder relationships including steering committees, through effective communications, documentation, negotiation and issues management.

Ensure continuous monitoring, evaluation and improvement of all aspects of product delivery including analysis of customer feedback, facilitation of agile ceremonies and artefact production, identification and mitigation of risks.

A bit about you

At least 5 years' experience in a Delivery Manager, Project Manager, Product Manager or similar capacity leading offshore teams.

Experience working in an agile environment, ideally with a consulting or professional services firm delivering digital technologies at an enterprise level.

A sound understanding of SDLC, organisational change and human-centred design methodologies.

Certifications in project management, agile methodologies and product management would be beneficial.

A self-starter and confident communicator with facilitation and presentation skills – you'll bring customers along the transformation journey.

A problem solver – organised, analytical and naturally curious.

Strong English language skills, written and verbal as you'll be leading workshops, engaging stakeholders and creating project documentation along the way.

Become a champion for meaningful progress

At Merkle and dentsu Aotearoa, our diverse and inclusive culture enables employees to bring their whole selves to work.

We encourage applications from people with disabilities, of all ages, nationalities, backgrounds and cultures.

We're committed to creating a workplace where everyone feels seen, heard, and valued.

Next Steps

Share your details and interest with Merkle Aotearoa via our dentsu careers page and we'll be in touch.

Please note, we are only considering candidates who possess (or are in the process of obtaining) full working rights for New Zealand.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting, Information Technology, and Project Management

Industries

IT Services and IT Consulting; Business Consulting and Services; Technology, Information and Media

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