Manager Business Systems & Operations

Overview

Join us in shaping the future of New Zealand's building and construction sector.

Role

We're looking for a strategic and people-focused leader to head our Business Systems and Operations team within the Building System Delivery & Assurance group.

This is a pivotal role that enables the wider business to deliver effectively on its regulatory functions under the Building Act.

Responsibilities

Lead the Business Systems and Operations team, overseeing planning, monitoring, and delivery of business-enabling services.

Develop and maintain a strategic work programme aligned with regulatory and operational priorities.

Manage ICT platforms, vendor relationships, and ensure systems are robust and fit-for-purpose.

Drive continuous improvement, process documentation, and operational projects across the team.

Collaborate with internal and external stakeholders to support service improvement and transformation.

Provide strong people leadership, coaching, and capability development to build a high-performing team.

Skills and Experience

Proven strategic and operational management experience at a senior level.

Strong understanding of the building regulatory framework and sector challenges.

Advanced analytical, decision-making, and problem-solving skills.

Demonstrated ability to lead and develop teams in a complex, fast-paced environment.

Excellent communication skills across written, oral, and visual mediums.

Experience in change leadership and embedding continuous improvement.

A relevant tertiary qualification or extensive comparable experience.

Must have the legal right to live and work in New Zealand

About MBIE and Values

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

Maia– Bold and brave

Pae Kahurangi – Build our Future

Our aspirations are echoed in our Maori identity – Hikina Whakatutuki – which broadly means 'lifting to make successful'.

MBIE recognises the partnership founded under TeTiritio Waitangi between Maori and the Crown and is committed to giving effect to TeTiritio Waitangi.

We will do this through enduring, meaningful and effective partnerships with iwi, Maori, other Maori groups / organisations and the Crown, as this is critical to enable economic and social development, both for Maori and for wider Aotearoa New Zealand.

We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Maori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

How to apply

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

Applications close on Wednesday 8 October 2025.

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