Implementation Specialist

Central Auckland Closing date : 15 November

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Southern Cross Healthcare

Implementation Specialist

Mo te Turanga | About the Role

We're seeking a proactive and hands-on Implementation Specialist to support the delivery of Southern Cross's Supply Chain Maturity project.

The Implementation Specialist role is an essential position within Southern Cross's Supply Chain Maturity project team.

This project is focused on delivering increased capability, streamlined processes, and supporting systems to local supply chain functions across Southern Cross hospitals.

This is a 12-month fixed-term, full-time role (1.0 FTE).

The role involves regular travel to Southern Cross hospital sites across New Zealand, where you'll be assigned to support implementation for extended periods—typically 12 to 14 weeks per site.

During these assignments, you'll spend the working week on-site and return to your Auckland, Wellington, or Christchurch base at the end of the week.

While the schedule may vary, this travel pattern will be a consistent part of the role.

You'll be responsible for supporting the implementation of new supply chain systems and practices, working closely with hospital teams to embed changes, provide training, and ensure a smooth transition.

The role involves hands-on inventory work, product labelling improvements, and ongoing collaboration with both local and project teams to drive operational excellence.

Supply chain experience (1+ years) :

Practical understanding of supply chain operations, including inventory management, procurement, and logistics

Project team experience :

Proven ability to work collaboratively within project teams, contributing to process improvement, system implementation, and change management initiatives.

Training or education exposure (desirable) :

Experience supporting or delivering training related to systems, processes, or onboarding, with the ability to communicate clearly across diverse teams.

Healthcare sector experience (desirable) :

Familiarity with clinical and non-clinical environments, with an understanding of hospital operations and the importance of timely product availability.

Willingness and ability to travel :

Comfortable with weekly travel across Southern Cross hospital sites nationwide, supporting local teams and project delivery on-site.

Competitive Rewards

: Attractive remuneration package, relocation allowance, and employee referral bonus scheme.

Health & Wellbeing

: Funded health insurance, a comprehensive wellbeing programme, and generous Christmas / New Year breaks.

Flexibility & Growth

: Flexible working arrangements and a Nursing Council of New Zealand-approved PDRP.

Perks & Community

: Discounts from a range of partners and the opportunity to join our Employee Rainbow Network.

Ko wai matou | Our Organisation

At Southern Cross Healthcare, our purpose is clear : to advance quality healthcare across Aotearoa New Zealand.

Our values shape everything we do :

Care First

– We lead with compassion, delivering care that's deeply human through genuine manaakitanga.

Better Together

– Collaboration is our strength.

We unite diverse skills and perspectives to create better outcomes for all.

Pursue Excellence

– We strive to improve, innovate, and excel every day—never settling, always aiming to deliver our best.

We're proud to bring together over 4,000 skilled professionals—including 2,000 nurses and anaesthetic technicians—working alongside more than 1,200 specialists, surgeons, anaesthetists, and allied health experts.

Together, we're one of Aotearoa New Zealand's largest and most trusted healthcare providers.

Driven by a strong 'for purpose' ethos, we think beyond financial quarters—planning for generations to come.

We honour Te Tiriti o Waitangi and foster a culturally safe environment that reflects manaakitanga and values the unique perspectives of our people.

Our core value, Better Together, guides our goal to build a workforce that mirrors the diversity of Aotearoa New Zealand.

If you have specific needs or would like to discuss how we can support you, please contact our Talent Acquisition team at

for a confidential conversation.

Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.

Do you have Sterile Services experience?

We are always looking for individuals experienced in Sterile Services to join our team.

If you are a detailed orientated team player, with excellent communication skills, and would like to be considered for future roles at Southern Cross hospitals, let us know.

Casey, Sterile Services Department at Southern Cross Invercargill Hospital

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