Property Manager

OverviewProperty Manager – AucklandAiredale Property Trust (APT) is a property investment, management and development trust affiliated with the Methodist Church (MMN) of New Zealand.

Together, the Three Trusts (MMN, APT and Lifewise) hold and manage directly a portfolio of social housing, retirement villages, retail and residential properties.Housing first is an exciting collaborative programme that provides housing and wrap around supports to people experiencing chronic homelessness in the Auckland City centre.

As the Housing Specialist, you will have a key role within a multi-disciplinary Housing First team.

You will manage tenancies for people who are experiencing chronic homelessness.

You will build and maintain relationships with property owners, managing agents, building managers and colleagues.

You will provide a variety of office and field related activities to manage and monitor tenancies including liaising with property owners and tenants.Who You Report ToProperty Team Leader – AucklandWho Reports To MeN / AKey Working RelationshipsInternalHousing First TeamAPT RotoruaLifewise / APT / MMN StaffExternalGovernment AgenciesOther service providersExternal agencies as appropriateLevel of DelegationAs stated in The Three Trusts Policy on Delegated AuthoritiesWhat You're Responsible ForDeveloping and managing relationships as well as maintaining consistent communication channels with property owner / building manager / managing agent / tenant / industry contacts, HNZ / MSD and other collaborating agenciesReporting weekly updates for Group Property Manager – Social Housing, monthly for APT board reports and bi-monthly Governance board reportsSubmitting vacant properties to BOS / MSD system and link appropriate tenant, request financial assistanceCompiling new tenancy documents (tenancy agreement, bond lodgement form, redirection of benefit form etc.)Setting a realistic start date for tenancy with tenant and Housing First teamMeeting tenant and key worker to sign move in documents and hand over keys on tenancy start dateAdvising finance team of tenant move in / move outPreparing on charges for utility bills and repairs / maintenance items as requiredEnsuring the following tasks are done within their allocated portfolio : Approving invoices; Doing monthly inspections; Informing and preparing tenants for landlord inspections; Coordinating repairs and maintenance; Keeping on top of rental accounts and reducing arrears; Handling correspondences (e.g. trespass notices, breach letters as required); Keeping BOS / MSD up to date; Coordinating end of tenancy cleans; Monitoring move ins / move outsUnderstand the position of Maori as the tangata whenua.

Commitment to the principles of the Treaty of Waitangi and an openness to understanding the application of the articles of Te Tiriti in the context of The Lifewise Trust.Promotes a culture where health and safety is seen as integral to success through planning, delivery, monitoring and review of health and safety processes.What Skills & Experience You NeedPatience, creativity, flexibility, compassion, ability to work in a multi-disciplinary team and sensitivity to persons with experience of chronic homelessnessStrong relationship building, communication and persuasive skills and the ability to engage with people from diverse backgroundsAble to work effectively alongside people with co-existing mental health and addiction issues and who have experienced homelessness to achieve their goalsUnderstand the Treaty of Waitangi and be committed to the principles of Housing FirstA current Full NZ driver licencePossess strong organisational skills with the ability to meet a demanding workload, leveraging creativity and innovationHave an eye for detailBe resilient

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