Loss Prevention Officer

New Zealand Asset Protection Ltd – Dunedin, South Island

New Zealand Asset Protection Ltd has a full time opportunity for a Loss Prevention Specialist to join our Security team.

We value our team and offer opportunities for growth and development.

As a Loss Prevention Officer you will engage with customers, liaise regularly with appropriate employees to identify steps and systems to reduce all loss, monitor CCTV, conduct internal and external checks of the store and maintain up to date knowledge of current applicable legislation and loss prevention initiatives and methods.

Loss Prevention within NZAP is not just about theft, it's about making improvements to prevent it from occurring in the first instance. That's why we are always looking for smart, motivated, and passionate individuals to join our team, where we value our people and proudly serve our community.

The position is permanent, full time working an average of 35 hours per week on a rotating roster . We require security cover across all 7 days, and over all our trading hours (9am - 10.30pm), so rostered shifts will vary, however the roster will be set at least 3 weeks in advance.

The Role

The position will have an operational, people and a health and safety focus.

Reporting directly to the regional manager, the role involves regularly completing floor walks, monitoring CCTV footage, liaising regularly with employees, and handling all steps relating to the apprehension and processing of shop lifters.

You may assist in coordinating employee training in areas such as conflict resolution and emergency scenario training.

Ensuring all appropriate paperwork and record keeping is completed including preparing security reports for internal and external agencies.

About You

We are looking for someone that is driven to succeed in this role, that displays discretion, a positive attitude and the ability to build rapport with staff and customers.

Minimum 12 months Security / Loss Prevention experience, ideally in a retail environment

Current Certificate of Approval, or the ability to obtain one

Current First Aid certificate, or the ability to obtain one

Physically fit and able to fulfill the requirements of the role

Proven experience building positive relationships with people from all cultures and backgrounds

The ability to maintain a calming presence to customers and staff

Remain professional and have a high level of maturity

Someone with the flexibility to step in and work a range of shifts including weekends

The ability to pass a pre-employment drug test.

In return we can offer not only a competitive rate of pay, but also a number of attractive employee benefits. Your career with us will also be supported by opportunities for training, development and progression.

Please note that due to a large volume of application, only those shortlisted will be contacted.

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