Junior Service Advisor

Albany Toyota is an award-winning, family-owned and operated dealership with over 100 staff across multiple sites. With more than 30 years of automotive experience, we’re proud of our strong reputation for delivering exceptional customer satisfaction.

We are currently searching for our next Junior Service Advisor superstar to join our vibrant Service Department. You’ll be part of a supportive, enthusiastic, and fun team who will ensure you are fully supported as you grow into the role. This position is full time, 45 hours Monday to Friday with rostered Saturdays of 4 hours, primarily based at our Albany Branch, with occasional work across our Browns Bay, Whangaparaoa, and Warkworth sites.

Duties will include :

• Greeting customers and checking in vehicles, including pre-service walk-around inspections.
• Explaining the work required / carried out on customers vehicle in detail.
• Keeping customers informed throughout the day the status of their vehicle and discuss any extra work required.
• Managing service bookings via phone, email, and in person.
• Providing accurate quotations to customers.
• Ensuring precise data entry and administrative accuracy.
• Processing invoices and customer payments.

We’re looking for someone who :

What we offer :

This is a fantastic opportunity to join a dealership where your contribution truly matters. If you’re ready to bring your skills and enthusiasm to the Albany Toyota team, apply now with your CV and a cover letter telling us why you’re the perfect fit.

Only applicants with New Zealand Citizenship or New Zealand Permanent Residency should apply.

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