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Delivery Driver / Customer Service Rep - Hawera

Delivery Driver / Customer Service Rep - Hawera

TaranakiSouth Taranaki, New Zealand
29 days ago
Job description

Overview

We\'re looking for a reliable, personable Delivery Driver to ensure timely delivery of automotive parts and effective on-site merchandising.

You\'ll be the friendly face of BNT, genuinely personable and equipped with excellent communication skills, allowing you to build trust and nurture long-term relationships with clients—ensuring each delivery reflects reliability, professionalism, and exceptional service.

You\'ll manage scheduled deliveries, occasionally lifting items up to 20 kg, and assist in-branch with customer service and inventory tasks such as handling parts enquiries, restocking, and conducting stock counts.

You\'ll need a full, clean Class 1 NZ driver\'s licence, a professional attitude, and physical capability for moderate lifting.

In return, we offer a competitive salary with bonuses, staff discounts, daily team breakfasts, birthday leave, a paid volunteer day, and real career growth within BNT and the wider Bapcor group.

BNT is one of NZ\'s largest automotive parts suppliers.

Join us for a great team culture, strong values, and a shared passion for cars.

Responsibilities

Safely operate company vehicles to deliver automotive parts and consumables to customers and branches.

Load and unload stock, ensuring goods are delivered in good condition and with correct documentation.

Follow scheduled routes and delivery timelines, optimizing time efficiency.

Provide professional and courteous service during deliveries and represent the company positively.

Accurately collect and record all information pertaining to customer credits, including product returns, reasons for return, condition of goods, and any supporting documentation, to ensure compliance with credit processing.

Build and maintain strong working relationships with customer contacts during site visits and deliveries.

Deliver high levels of customer satisfaction through reliable service and a helpful attitude.

Proactively relay relevant market information, customer feedback, and competitor activity to the Branch Manager.

You will also have

Customer service experience or have had some exposure to customer facing roles, preferably in a product related sales environment

Excellent written and verbal communication skills.

A reasonable typing ability and computer literacy.

The ability to work individually and as part of a team.

The ability to work alternate Saturday mornings

A full New Zealand driver\'s licence.

About Bapcor

Bapcor Limited is Asia Pacific\'s leading provider of vehicle parts, accessories, equipment, service, and solutions.

Our New Zealand businesses operate across Trade, Service, and Specialist Wholesale

All candidates must have NZ residency or a valid NZ work visa.

No agencies please.

We will not accept unsolicited resumes from any source other than directly from a candidate.

Applicants for this position should have NZ residency or a valid NZ work visa.

Apply now for this role or get more information by contacting HR.

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Delivery Service Rep • South Taranaki, New Zealand