Head of Customer Insight & Experience Research

A global SaaS company in Christchurch, New Zealand is seeking a Lead Experience Researcher to drive insightful products through deep customer understanding. In this role, you will lead research initiatives, translate complex findings into actionable strategies, and elevate the research capability across teams. Ideal candidates should have extensive UX and customer research experience, possess strong communication abilities, and be skilled in mixed-methods research. Join a supportive workplace that values trust and autonomy.

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