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Account Manager
Account ManagerRWA People • Tauranga, Bay of Plenty, New Zealand
Account Manager

Account Manager

RWA People • Tauranga, Bay of Plenty, New Zealand
30+ days ago
Job description

Are you a results-driven professional with a passion for technology and customer success? We are looking for an Account Manager to join our clients team and play a key role in fostering client relationships, driving business growth, and delivering outstanding IT solutions.

About the Role

As an Account Manager, you will be responsible for managing customer relationships, ensuring clients achieve great outcomes with their technology, and identifying sales opportunities to contribute to the overall growth of the company. This role offers a supportive environment with uncapped commission and the opportunity to be part of a fast-growing technology business.

Key Responsibilities

  • Develop and maintain strong relationships with existing clients to ensure satisfaction with our clients services.
  • Identify opportunities for upselling and cross-selling IT solutions to meet and exceed sales targets.
  • Work closely with sales, marketing, and technical teams to enhance the customer experience and drive business growth.
  • Prepare and present tailored proposals that highlight the value of our clients IT services.
  • Stay informed about industry trends and competitor activities to identify new business opportunities.
  • Provide regular reports on sales activities, customer feedback, and market insights to the management team.
  • Address and resolve client issues in a timely and professional manner.

What We’re Looking For :

  • Experience in account management, sales, or a related role, preferably within the IT industry.
  • Strong communication, negotiation, and presentation skills.
  • Ability to work independently and collaboratively in a team environment.
  • Familiarity with IT services, cloud computing, cybersecurity, and managed services.
  • A track record of meeting and exceeding sales targets.
  • Excellent problem-solving skills with a customer-focused approach.
  • Day-to-Day Responsibilities :

  • Engage with clients through meetings, calls, and emails to understand their needs and provide tailored IT solutions.
  • Collaborate with internal teams to develop and implement strategies for client retention and business growth.
  • Monitor and track sales performance against targets, making necessary adjustments to achieve goals.
  • Prepare and deliver compelling presentations and proposals to clients.
  • If you are passionate about technology, thrive in a sales-driven environment, and want to be part of an exciting growth journey, we’d love to hear from you!

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    Account Manager • Tauranga, Bay of Plenty, New Zealand

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