Head of Estates

2gether Support Solutions LtdCanterbury, New Zealand

13 hours ago

Job description

We are seeking a experienced Headof EStates to lead the Estates Department andensure the optimal operation across 3 hospital sites, based at the Kent andCanterbury Hospital and also managing 2 ancillary sites; Royal VictoriaHospital, Folkestone and Buckland Hospital in Dover.

This role iskey in maintaining the delivery of critical clinical services by managing theestate, plant, and equipment efficiently, safely, and in compliance withstatutory, mandatory, and HTM regulations.

You will leadamultidisciplinary team of managerial, technical, and administrative staff,ensuring high performance bothindividuallyand collectively.The role encompasses maintenance,compliance, projects, lifecycle planning, and performance management throughKPIs, SLAs, and other key deliverables.

As the technical expert, you will provide strategic advice, propose and implement solutions, manage budgets, oversee procurement and maintain customer liaison with theTrustand clinical teams. You will also participate in the on-call rota,attending site outside normal hours as needed.

Main duties of the job

Key Responsibilities

Lead, manage, and develop a team delivering estate and technical services across multiple hospital sites.

Ensure compliance with statutory, mandatory, and HTM regulations, providing assurance to Directors and the Board.

Oversee maintenance, repairs, projects, and lifecycle planning for all estate assets.

Manage KPIs, SLAs, budgets, reporting, procurement, and helpdesk operations.

Provide expert technical advice and implement solutions for clinical and operational requirements.

Ensure Health & Safety compliance, effective CAFM and BMS systems operation, and adherence to all regulatory guidance including HTMs, HBNs, and building regulations.

Drive continuous improvement, operational efficiency, and a culture of excellent customer service within the department.

Participate in the on-call rota tosupportincidents, emergency planning, and contingency management.

About us

2getherSupportSolutions is a Facilities and Estates services company providingsupportto healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.

Job responsibilities

As the Head of Estates, the key focus is to ensure the optimal operation of the Hospital and limit down timethat affects critical clinical services. This involves understanding the intimate workings of the hospital, havingin-depth knowledge of the plant and equipment you are operating, and proactively managing your service toensure the operation not only runs but is effectively and efficiently planned to enable full compliance withstatutory, mandatory, and HTM regulations, and lifecycle management.This will be delivered via a team of managerial, technical and administrative staff and it will be theresponsibility of this role to ensure that these staff perform both individually and as part of the team to achievethis objective. The role will be responsible for maintenance,compliance, repairs, projects and lifecycle planningof the sites managed and ensure performance is adequately delivered for our Client, the Trust, anddemonstrated via various KPIs, SLAs and other deliverables on a monthly basis.As the professional in this discipline, the role will be expected to provide sound advice and propose / implementsolutions for both 2Gether, the Trust and clinical customers and will be viewed as the expert in this field.Responsibilities will also include budget and cost planning, specification writing, procurement,reporting, help and extensive customer liaison / communication.This role is also required to be part of the on call rota and will be required to attend site outside of normalworking hours to support incidents, emergency planning and contingencies. There will be a need to attendother sites and therefore the ability to drive under a full UK licence is essential.

Person Specification

Qualifications

Professional knowledge acquired through a degree
or equivalent, plus specialist knowledge acquired
through post-graduate courses or specialist
courses.
Membership of a recognised Building Services
institute.
Recognised training to appointed person status for :
High & Low Voltage services, Piped Medical Gases,
Management qualification or training.

Experience

10 years experience in a mechanical and

electrical environment, preferably within the NHS

with 5 years at management level.

Alternative relevant sector experience will be

Knowledge and Skills

Good problem solving skills with a mechanical and

electrical aptitude. (E)

Excellent Numeracy skills and demonstrable

experience of managing restrictive budgets

effectively (E).

Computer literacy and the ability to multitask

Demonstrable experience of the production of statistical reports and the effective management of

the results (E)

Ability to work closely with customers / clients and

contractors within a complex environment,

demonstrating results that fulfil the business

requirements (E).

Excellent written and oral communication skills

presenting technical issues to a wide non-technical

audience (E).

High level computer skills in CAD, BMS and PPM

systems.

Customer Focused.

Authorised to operate and manage electrical systems, piped medical gases, water systems,

ventilation systems, steam boilers and electrical

power generation with sufficient knowledge and

experience to be appointed an Approved Person

for certain disciplines

Excellent knowledge of Healthcare guidance

HTMs, HBNs and other industry specific guidance

notes.

Excellent knowledge of building regulations and

project management, to include asbestos, water

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Head Of • Canterbury, New Zealand