Individual Giving Specialist - Retention

Individual Giving Specialist – Retention

3 weeks ago Be among the first 25 applicants

Help create lasting change for children, one supporter at a time.

Save the Children :

Here in Aotearoa, New Zealand, and around the world, we create irreversible positive change for and with children. Our vision is a world in which every child attains the right to survival, protection, development, and participation. We want to inspire breakthroughs in the way the world treats children and achieve lasting change in their lives.

Save the Children New Zealand (SCNZ) is a long-standing member of the leading international development and humanitarian organisation Save the Children Association, which supports child-focused operations in more than 120 countries around the world worth more than US$2 billion annually.

We work with our supporters and partners to advocate, campaign and programme for change to improve children’s wellbeing, realise children’s rights and ensure children’s voices are being heard.

The SCNZ Office is based in central Wellington; two-thirds of our staff are based here, with the remaining third working remotely across New Zealand. We aspire to be a collaborative and inclusive team, always seeking ways to deliver on our ambitious goals for children. We value creativity and innovation and support each other to rise to opportunities and challenges. Both the staff and our Board share a passion for the vision, mission and values of Save the Children.

About the role :

We’re looking for a creative, analytical, and relationship-focused fundraising professional to take the lead on our Appeals, Telemarketing, and Regular Giving Retention programmes.

As our Individual Giving Specialist – Retention, you’ll design and deliver donor journeys that inspire loyalty, strengthen relationships, and grow long-term support for children. You’ll manage multi‑channel campaigns that show the real impact of every donation, across digital, mail, and telemarketing, while optimising results through data, insight, and testing.

Reporting to the Individual Giving Manager, you’ll oversee the full retention cycle : planning, budgeting, creative development, delivery, and reporting. You’ll work closely with our Communications and Digital teams, as well as external agencies, to ensure every supporter feels valued and connected to the difference they make.

Key areas of responsibility :

Appeals

• End‑to‑end coordination and management of our major annual appeals and supporter retention communications along the ask / thank / report / repeat cycle, including upgrade / cross‑selling activities.
• Craft bespoke and automated donor journeys that make supporters feel valued and connected to our work, celebrating their impact through inspiring stories and heartfelt, targeted communications.
• Identify and segment donor data to ensure appeals are targeted and relevant, leveraging donor behaviour and motivators to maximise engagement and response.

Donor Journey & Communication

Budget & Reporting

Data & Insights

Stakeholder Management

Training & Development

About you :

We’re looking for an organised, creative, and results-driven fundraising specialist to lead the delivery of our key annual appeals and donor retention programmes.

You’ll help bring campaigns to life that inspire generosity, strengthen supporter connections, and make a lasting difference for children. Working with passionate colleagues and external partners, you’ll deliver multi‑channel campaigns that engage hearts and grow impact.

To succeed in this role, you’ll have experience delivering end‑to‑end fundraising campaigns, achieving income growth, and building strong, long‑term donor relationships. You’ll thrive in a collaborative environment, juggling multiple priorities while staying focused on our shared purpose, making a difference for children here in Aotearoa and around the world.

Our ideal Individual Giving Specialist

If we could create the perfect you, you’d be a motivated, creative fundraising specialist who loves connecting with people and turning great ideas into meaningful impact. You’re positive, organised, and thrive in a supportive team that’s passionate about making a difference for children.

You’ll bring :

Skills & Strengths, You’ll Bring

You’re not just skilled, you’re passionate about making every donor feel connected to something bigger. You’ll have :

Why You’ll Love Working with Us

At Save the Children, you’ll be part of a passionate, values‑driven team that believes in collaboration, creativity, and integrity. We celebrate diversity and are committed to creating an inclusive environment where everyone feels they belong.

We offer :

Ready to Join Us?

If this sounds like you, we’d love to hear from you!

Apply now and help us build stronger connections with the supporters who make our work possible, because together, we can create a better future for children.

Submit your application today and be part of a movement creating lasting change for children.

Closing date for applications : Tuesday, 4 November 2025

Seniority level

Mid‑Senior level

Employment type

Part‑time

Industries

Non‑profit Organizations

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