Digital Banking Specialist - Client Services

Digital Banking Specialist – Client Services

2 days ago – Be among the first 25 applicants.

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Location : Auckland Britomart or Wellington Hapori Pōneke

Standard working hours

Are you someone who thrives in fast‑paced environments, thinks on your feet, and genuinely enjoys helping customers? We’re looking for confident, tech‑savvy individuals who aren’t afraid of the phone and are passionate about guiding customers through digital banking solutions.

Mō te tūranga | About the Role

• Provide exceptional technical and administrative support for user and payment queries.
• Confidently assist customers via phone and email, using strong communication and problem‑solving skills.
• Think quickly and act professionally to resolve issues and provide solutions.
• Help customers understand and navigate digital banking platforms.
• Liaise with third‑party providers to ensure timely and lasting resolutions.
• Maintain a strong working knowledge of banking products and services.

Nā tāu rourou | What will you bring?

We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities. Your attitude and passion are as important to us as your experience, qualifications and capabilities.

Applications Close : 28 October 2025

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