Assistant Senior Manager, Digital Experience

National University of Singapore – Queenstown

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore.

Job Description

Please apply here for this position. (Only applications submitted through this link will be processed.)

About Us : We’re NUS Enterprise, the entrepreneurial heart of the National University of Singapore. Our mission : turn frontier science into globally transformative products and companies by fostering entrepreneurial journeys and building thriving ecosystems worldwide.

The Role : Digital Experience Manager

As Digital Experience Manager at NUS Enterprise, you'll shape how the world experiences our brand online, connecting entrepreneurs, innovators, researchers, corporate and government partners, and investors to the opportunities that matter. From steering our enterprise website to driving digital content strategy, you'll ensure every touchpoint informs, inspires, and delivers impact.

This is a hands‑on role for a digital expert who thrives at the intersection of digital operations, brand stewardship, and content excellence. You'll oversee the full lifecycle of our digital platforms, from mapping content architecture and managing upgrades to leading SEO / SEM initiatives and driving vendor performance. Your work will redefine how audiences engage with our entrepreneurial education, innovation programmes, research, and start‑up ecosystem community via NUS Enterprise's digital platforms.

What You’ll Do

• Lead with excellence — working with internal stakeholders and external vendors for web development, audits, and digital projects, championing collaboration, innovation, and policy compliance.
• Champion best practices and transformations — lead website rebuild from planning, designing, execution, and migration to launch, keeping projects on track and ensuring compliance and strategic alignment across all digital procurement and vendor activities.
• Shape our digital presence — drive the strategic direction and daily management of our enterprise website, ensuring every page is accurate, engaging, and aligned with our mission.
• Amplify discoverability — design and optimise SEO / SEM strategies that elevate traffic, deepen engagement, and convert curiosity into action.
• Sharpen the experience — conduct regular platform audits to uncover opportunities that enhance content, elevate user experience, and strengthen technical performance.
• Create with purpose — develop compelling digital content, from article to multimedia assets, that strengthens our storytelling and brand impact, while leading the positioning and messaging of the ETP website and strategically consolidating relevant sites into the main enterprise platform.
• Be the digital expert — serve as the go‑to resource CMS, analytics, and digital experience strategy, driving informed decisions and operational excellence.
• Own your craft — drive projects from concept to execution, managing timelines with minimal supervision.

Qualifications

Bonus Points

Why Join NUS Enterprise?

This is more than a digital role — it’s your chance to shape how Singapore’s innovation and start‑up stories are told and remembered. You’ll be at the heart of our ecosystem, bringing to life the journeys of entrepreneurs and the impact of research. Your work will inspire future generations by crafting stories that resonate and move people through NUS Enterprise’s digital platforms.

Ready to lead digital platforms and content operations that drive impact and engagement? Send your portfolio and resume to us. No cover letter required — we’d rather see your most impressive projects and learn what excites you about managing digital content and platforms to tell compelling stories.

Please be informed that only shortlisted candidates will be notified.

More Information

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