Senior HR Advisor

Are you an experienced HR professional looking for a broad and interesting role where you can make an impact with your expertise?

Pilgrims Hospices has an excellent opportunity suited to an experienced HR Advisor looking for their next step as a Senior HR Advisor. This role would offer the successful candidate the opportunity to develop their HR practice across a broad range of professional areas, developing experience in a generalist role while also providing specialist recruitment and clinical guidance to our staff .

This is a permanent, part time position for a Senior HR Advisor (28 hours per week) and is based at Pilgrims Hospice Canterbury. This is a role that operates across our hospice and retail sites in East Kent when required with some hybrid working possible. A working schedule that suits the right candidate can be discussed at interview. You will be provided with on-site parking and subsidised meals during your work day.

Main duties of the job

As one of our Senior HR Advisors, you will partner with the clinical areas and oversee recruitment. Your main responsibilities will include :

• Being responsible for allocated business areas providing dedicated, expert advice in relation to employee relations, absence and performance management and ensuring compliance with basic employment legislation and organisational policy.
• Acting as the first point of contact for managers within their dedicated business areas, including providing generalist HR advice.
• Providing advice to managers in relation to complex workforce matters and supporting performance management.
• Supporting in the development of the HR function, including reviewing policies and their application, use of our HR systems,
• Delivering training and coaching in HR practice, developing skills and management capability, ensuring managers are equipped with the appropriate knowledge and skills to succeed.
• Working in partnership with management to develop services and drive forward organisational strategy, delivering a tangible benefit to our service users.

About us

As an award-winning employer, Pilgrims provides end-of-life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families both in the community and in-patient units.

Our Vision :

Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life.

We recognise that our workforce is integral to the delivery of our Vision and our charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our charitable behaviours and values.

To achieve our Vision , we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE , which guides us in our daily working and decision making :

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes

Job responsibilities

Client Area

The Senior HR Advisorwill be responsible for one or more internal client groups, for whom the advisorwill act as the first point of contact and will provide dedicated, expertadvice and oversight across the workforce. This will include :

Attendingkey management meetings within their dedicated client area(s);

Supportactivity within the client area to embed organisational initiatives andcommunications;

Developmentof client area specific policy and process(es).

Employee Relations

The Senior HR advisorwill provide specialist support across the whole spectrum of EmployeeRelations. This will include :

Advisingmanagers in relation to complex workforce matters and implementation of policyas well as supporting the informal management of employee relation cases;

Coachingand guiding managers in order to resolve performance and employee relationsissues quickly and effectively;

Supportingmanagers with the resolution of formal Grievance, Disciplinary and / orCapability issues, including supporting investigations and decision-makingpanels;

Supportingmanagers with the formal and informal management of sickness absence issues;

Supportand / or delivery of employees engagement initiatives, in consultation withmanagers, that will drive cultural change and lead to a more efficient andmotivated workforce.

HR Business Partnering

The Senior HR Advisor acts as a BusinessPartner to their client groups, helping them to forward plan and make informedstrategic decisions. These activities will include :

Tosupport the development, delivery and implementation of workforce related initiativesto make long-term improvements to the services Pilgrims Hospices delivers;

Tomonitor recruitment and retention trends across internal client groups and takeproactive action to ensure robust and effective management of the workforce;

Coachand support senior management in the development of talent management strategy,identifying innovative and creative interventions that meet the cultural andsocial needs of the organisation;

DevelopHR related policies, ensuring HR practices reflect current legislation, bestpractice and supports the organisations objectives;

Guideand coach managers when preparing for organisational change, advising onpolicies and procedures and providing administrative support as necessary;

Participateas requested in projects or groups (such as working groups or specific projectgroups);

Delivertraining in HR practice across the organisation to develop the skills andknowledge for staff and their managers to fulfil their HR responsibilitieseffectively;

Tosupport the preparation and implementation of annual pay awards and otherinitiatives.

With guidance from theVolunteering Coordinator, the post holder will support managers to developvolunteering opportunities within their teams and ensure volunteers remainintegrated within a single workforce.

Thepost holder is responsible for oversight of Pilgrims Hospices recruitment needsand processes. Responsibilities include :

Oversightof recruitment tools and processes used across the organisation to deliver anefficient and friendly recruitment service to potential employees;

Deliveringcontinuous improvement of recruitment systems and practices from advert toonboarding, enabling Pilgrims Hospices to reach the correct audiences and toeffectively showcase our workplace;

Supportingrecruitment managers to deliver recruitment initiatives such as open-days, jobfairs, targeted advertising etc.

Person Specification

Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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