E-Commerce Personal Assistant

Job Title : E-Commerce Personal Assistant

Location : Christchurch, New ZealandEmployment Type : Full-Time (Minimum 30 hours per week)Salary : $28–$32 per hour

About the Role : GWL, a fast-growing online e-commerce business specializing in Tools & Industrial, Outdoor / Garden / Farming, Electronics, Home & Living, Health & Beauty, Motors, and Sports products, is seeking an organized and proactive Personal Assistant to support the founder and ensure smooth business operations.

This is a dynamic role in a collaborative, fast-paced environment, offering opportunities for professional growth and the chance to work closely with the founder in shaping the success of our multi-category online store.

Key Responsibilities :

Liaise with internal staff and external contacts regarding daily operations and business matters.

Prepare and maintain reports, briefing notes, memoranda, correspondence, and other routine documents.

Maintain confidential files, records, and sensitive company information.

Attend meetings, take minutes, and act as secretary when required.

Manage appointment diaries, schedule meetings, and coordinate travel arrangements.

Process incoming and outgoing mail, maintain records, and manage filing systems.

Screen telephone calls, respond to inquiries, and assist with client or supplier communications.

Coordinate office logistics, including inventory checks and supplier / vendor meetings.

Support event planning, marketing activations, and company initiatives (e.g., product launches, seasonal campaigns).

May supervise junior clerical or administrative staff as required.

Assist with e-commerce operational tasks, including order tracking, customer inquiry follow-ups, and vendor communication.

Requirements :

Minimum 2 years' experience in a PA, administrative, or office support role (e-commerce, retail, or similar preferred).

Bachelor's degree or equivalent qualification desirable.

Strong organizational skills with excellent attention to detail.

Excellent written and verbal communication skills.

Genuine interest in e-commerce operations and multi-category product management.

Pre-employment drug and alcohol testing may be required.

Applicants must have the legal right to work in New Zealand.

How to Apply : Please send your CV and a cover letter outlining your experience and why you are the right fit for this position.

Only shortlisted candidates will be contacted.