Senior Platform Engineer

OverviewThe AKQA Managed Services team provides customer experience platform management and cloud environment support solutions, DevOps engineering, and consulting services that support our clients' ecommerce platforms and associated business operations.

Located in Auckland or Wellington, the Senior Platform Engineer is responsible for designing, implementing, and evolving internal developer platforms that power some of Australia and New Zealand's most visited digital experiences.

You will build platforms and tools that enable development teams to efficiently build, test, and deploy scalable, cloud-based solutions for our clients across available cloud platforms, including but not limited to Azure, AWS, and GCP.

You will contribute to a wider team focused on creating self-service capabilities, reducing cognitive load on developers, and improving developer experience through platform automation and standardisation, while ensuring our client platforms maintain the highest levels of performance, security, and reliability.ResponsibilitiesDesign and build self-service developer platforms and tools that improve productivity and reliabilityDevelop reusable infrastructure modules and blueprints using Terraform and other IaC toolsCreate and maintain platform documentation, tutorials, and internal developer portalsImplement observability and metrics to measure platform effectiveness and developer experienceProvide technical guidance and support to development and operations support teams using the platformDesign and implement automated testing capabilities within the platformPerform root cause analysis for platform and application issuesContribute to platform architecture decisions and technical standardsBe the Managed Services technical representative in platform solution workshops and discussionsEnsure security and compliance through built-in controls and best practicesBuild strong relationships with development teams to understand their needs and pain pointsMaintain positive feedback and relationships with peers and key stakeholders across clients, studios and WPP OpCo'sParticipate in 24x7 service desk roster and occasional operations activities supporting key client platforms across the regionQualifications3-5 years' experience in platform engineering, site reliability engineering, or similar rolesStrong experience with major cloud platforms (Azure, AWS, GCP) and infrastructure as code (Terraform)Experience building developer tools, CLI applications, and automation frameworksKnowledge of container orchestration platforms (Kubernetes) and cloud-native architecturesExperience with GitOps practices and modern CI / CD approachesProficiency with enterprise development tools including Git, Bitbucket, Jira, Confluence, New Relic, and CloudflareStrong scripting capabilities in PowerShell, Bash, and other automation languagesUnderstanding of developer experience principles and metricsAbility to communicate technical solutions, problems and / or descriptions, including context to a business audienceSelf-motivated with a focus on measuring and improving platform outcomesWe are an equal opportunity employer and consider applicants for all positions without discrimination or regard to particular characteristics.

We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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