Answer and manage incoming calls professionally and welcome and assist visitors and clients.
Manage incoming and outgoing mail, courier deliveries, and general correspondence.
2. Office Coordination
Coordinate daily office activities and provide administrative support for staff events and meetings.
Maintain a tidy, well-presented office and communal areas at all times and monitor and restock office supplies and other consumables.
3. Team Support & Administration
Assist with prescribed CRM administration and related processes, which support the wider team, where required.
Administer Refix / Servicing of mortgage and insurance administration.
Help coordinate onboarding logistics for new staff (desk setup, welcome packs, etc.)
4. Skills and Attributes
- Strong written and verbal communication skills.
- Excellent telephone manner and customer service orientation.
- Ability to manage multiple tasks and prioritise effectively in a busy environment.
- High attention to detail and strong organisational skills.
- Proactive, reliable, and willing to learn.
- Friendly, professional, and approachable.
- Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning new software systems.
Qualifications and Experience
Previous experience in a customer service, financial services, or administrative role (preferred).Proficiency in Microsoft Office Suite.Ability to adapt to new technology / applications / tools for efficiency.Personal Attributes
Positive energy and a can-do attitude.Enjoys supporting others and contributing to a team environment.Demonstrates initiative and responsibility.Professional appearance and behaviour.Performance Measures
Success in this role will be measured by :Smooth day-to-day operation of basic office functions.Positive feedback from team members and clients.Timely and professional communication.Well-maintained office environment and supply levels.Reliable completion of assigned administrative tasks.Confidential information is managed securely and professionally at all times.Other
Location : Dunedin officeType : Permanent (30 – 40 hours per week)Salary Band : $55,000 – $62,000 per annum , depending on skills & experience, with opportunity for further development.Hours of Work
We are happy to discuss a flexible working arrangement with the right candidate that still meets our business needs.
How to Apply
Apply now with your CV and a short cover letter telling us why you’d be a great fit for the MortgageMe team.
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