Helplines Counsellor

Overview

Join to apply for the Helplines Counsellor role at Presbyterian Support Northern

Ko mātou tēnei I This is Us. We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangārei, and provides access to critical health and social services. We are renowned for our core services : Enliven, Family Works, Lifeline and Shine. Everything we do is informed by our purpose to enable our clients to have a better life; and our values of Hope, Trust & Integrity, Compassion, Partnership, Tangata Whenua.

For more than half a century, Lifeline Aotearoa has provided a 24 / 7 nationwide helpline and text-line counselling service to support the emotional and mental wellbeing of our callers and communities.

The Opportunity

Our Lifeline Counsellors work allocated shifts on a fortnightly basis to answer calls across our helplines and / or text message line. The shifts are from 7am to 3.30pm and 3.30pm to 12.00am. You must be able to do both shifts and work one weekend a fortnight.

Your Skills and Experience

• A Counsellor related degree and be provisionally or registered with NZAC
• Experience providing counselling support
• Able to work flexible hours, including evenings and weekends
• A passion for supporting people when they are distressed in an empowering and effective way
• Can work 32 hours a week
• Live in Auckland

Highlights of Working with Us

We are committed to a diverse workplace where you feel included and valued. We are a dementia-friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tangata Centre for Workplace Inclusion, and a member of the Pride Pledge.

In addition to making a significant impact on the wellbeing of others and saving lives, we offer :

How to apply

Please contact us at if you have questions or would like a copy of the Role Profile. To learn more about us and other opportunities, visit our Careers page at

E hika ma, Tono a mai! (What are you waiting for?) Join our team and be part of the solution!

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