Desktop Support Analyst

Overview

Desktop Support Analyst - (250002JF)

About the Role

We have an exciting opportunity for a motivated Desktop Support Analyst to join our IT Services NZ & Asia team.

You will work on site Monday to Friday in our Christchurch offices and be responsible for supporting daily IT operations across server services, enterprise applications, desktop and mobile services.

Travel will also be required to other offices at times.

Your Key Accountabilities

Provide user-facing operational support for desktops and applications.

Resolve tickets within agreed timeframe.

Conduct Queue Management activities as well as proactive maintenance and administration of designated services.

Test and deploy software updates and security patches to servers and workstations.

Participate in IT projects as an operational resource, providing recommendations and performing tasks as required.

Work outside standard business hours as required and be able to travel across offices.

Installation and maintenance of AV systems in NZ offices.

About You

You may have recently completed tertiary or industry qualifications in Information Technology (or equivalent), with some experience of working in an IT environment and software management (required) as well as :

Advanced Level Of Knowledge Of Microsoft operating systems (Windows 10, 11)

Imaging, configuring desktop and troubleshooting hardware issues

Office 365

ITIL Service Management best practices

Networking

What We Offer

Along with a competitive salary we offer many other benefits to ensure your professional development and wellbeing is ongoing.

Learning and Talent Development programs.

Mentoring for you own development.

Professional Memberships.

Health Insurance | Income Protection Insurance | Life Insurance.

Service Recognition Awards.

Mental Health and Wellbeing programs and support.

Employee Assistance Programs.

Options to purchase additional leave.

About Us

The Stantec community unites approximately 34,000 employees working in over 450 locations across six continents.

We collaborate across disciplines and industries to bring water, transport and infrastructure projects to life.

Our work from initial project concept and planning through design, construction and commissioning is built on a nearly 200-year history.

So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work.

How To Apply

Applications close Friday 10th October 2025, please apply directly online.

Please include a cover letter covering your depth of experience on key requirements.

Qualifications

Primary Location : New Zealand-Canterbury-Christchurch

Organization : BC-3194 IT Services-NZ Corporate

Employee Status : Regular

Job Level : Individual Contributor

Travel : No

Schedule : Full-time

Job Posting : Sep 24, 2025, 3 : 54 : 51 PM

Req ID : 250002JF

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibits discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression.

We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment.

Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment.

EEO including Disability / Protected Veterans.

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