Technical Writer

Overview

Join to apply for the Technical Writer role at Watercare Services Limited.

About Watercare

Ki te ora te wai, ka ora te whenua, ka ora te tangata

When the water is healthy, the land and the people are healthy

Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way.

When you average that out, that's an investment of $3.8 million every day!

About this role

We are seeking a Technical Writer Contractor in our Health Safety & Wellbeing team based in Newmarket, Auckland until June 2026.

In this role, you will be responsible for developing clear, concise, and user-friendly documentation that supports Watercare's new digital solution and health and safety management system.

You'll work closely with subject matter experts, the Donesafe implementation project, and other business units to create policies, procedures, manuals, training materials, and more.

This is a hands-on role where your ability to simplify complex technical information into accessible content will directly support safe and effective ways of working across the organisation.

About you

You are a detail-oriented writer who thrives on making complex information easy to understand.

You bring both technical expertise and a user-focused mindset, with strong collaboration skills to work alongside a wide range of stakeholders.

Essential Skills And Experience

Proven experience as a Technical Writer or similar role

Excellent written and verbal communication skills

Ability to quickly grasp complex concepts and explain them clearly

Strong attention to detail, accuracy, and consistency

Proficiency with documentation tools such as Confluence, Lucid, or Microsoft Word

Desirable Skills And Experience

Background in HS&W, Digital, engineering, or related technical field

Familiarity with Agile and Waterfall delivery methodologies

Experience writing for both technical and non-technical audiences

Knowledge of HTML or SharePoint

Experience with version control and content management systems

Strong analytical and problem-solving skills

Curiosity and eagerness to learn new tools and technologies

Adaptability and resilience in a fast-paced project environment

A collaborative and user-centric approach to work

What's in it for you

We offer a competitive salary and staff benefits package including :

Training and development opportunities

Life and income protection insurance plans

Generous parental leave

Employee discounts at a range of large retailers

How to Apply

Come and join our team!

If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.

Job details

Seniority level : Entry level

Employment type : Full-time

Job function : Marketing, Public Relations, and Writing / Editing

Industries : Utilities

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