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Te Papa Manaaki Clinical Case Manager

Te Papa Manaaki Clinical Case Manager

University of AucklandAuckland, Auckland, New Zealand
1 day ago
Job description

Overview

University of Auckland is New Zealand’s leading university. With over 6000 academic and professional staff supporting over 46,000 students, it is one of NZ’s largest employers.

We’re in search of an experienced and culturally competent individual with a background in mental health or social work to support our Campus Care | Te Papa Manaaki Team. The Te Papa Manaaki Clinical Case Manager will provide health, wellbeing, or conduct support and advice to students, staff, and any member of the university community who has concerns about a student.

Responsibilities

  • Triage and manage queries and referrals from students, staff or any member of the university community in person, via phone, email or the online form.
  • Conduct psychosocial and risk assessments and refer critical situations in a professional and responsive manner.
  • Coordinate communication with all involved parties, including the concerned individual, the student and relevant stakeholders, and link students to appropriate support, from internal self‑help information to external specialist services, documenting advice in a support plan.

Qualifications

  • Bachelor’s Degree or equivalent in Nursing, Occupational Therapy, Social Work or similar field e.g. Allied Health.
  • Current membership of a relevant professional body.
  • Minimum of 3 years’ experience working with or providing mental health support to students or young adults.
  • Demonstrable understanding and experience of case management and its application to support services.

    • Preferred

  • Experience working or volunteering in a tertiary environment and an understanding of student needs.
  • Knowledge or awareness of the issues affecting tertiary students and young adults.
  • Cultural competence in working with the diversity of the student population.
  • Proficiency in Te Reo Māori or Pacific languages, valued.

    • Employment Details

    This is a full‑time (37.5 hours per week), permanent position. Remuneration is $83,300 - $102,900 per annum, depending on skills and experience.

    Benefits

  • Flexible employment practices.
  • Up to 6.75% company superannuation scheme.
  • Competitive salary with five weeks’ annual leave.
  • Career development programmes.
  • Discounted car parking.
  • Generous parental leave allowance.
  • Childcare and other discounts on internal and external services.

    • How to Apply

    Applications must be submitted online by the closing date of 14 November 2025. Please include your cover letter and CV highlighting how you meet the skills and experiences detailed above.

    For a confidential conversation, please reach out to Chanel Tafa via Applications by email are not accepted.

    We will begin reviewing applications as they arrive and may close this advert early if a suitable candidate is found.

    Eligibility & Equity

    To be considered for this role, you must be eligible to work in New Zealand or hold a valid New Zealand work visa.

    The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment.

    For further information on services for Māori, Pacific peoples, women, LGBTQI, people with disabilities, parenting support, flexible work and other equity issues, visit

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